[HTML][HTML] Facilitators and barriers to implementing electronic patient-reported outcome and experience measures in a health care setting: a systematic review

BG Glenwright, J Simmich, M Cottrell… - Journal of patient …, 2023 - Springer
Objective This systematic literature review aimed to identify factors that influence the
implementation of electronic patient-reported outcome measures (ePROMs) and patient …

[HTML][HTML] The uses of patient reported experience measures in health systems: a systematic narrative review

KJ Gilmore, I Corazza, L Coletta, S Allin - Health policy, 2023 - Elsevier
Background: Many governments have programmes collecting and reporting patient
experience data, captured through Patient Reported Experience Measures (PREMs). Our …

[HTML][HTML] Managing COVID-19 within and across health systems: why we need performance intelligence to coordinate a global response

D Kringos, F Carinci, E Barbazza, V Bos… - Health research policy …, 2020 - Springer
Background The COVID-19 pandemic is a complex global public health crisis presenting
clinical, organisational and system-wide challenges. Different research perspectives on …

[HTML][HTML] Patient experience or patient satisfaction? A systematic review of child-and family-reported experience measures in pediatric surgery

J Ferreira, P Patel, E Guadagno, N Ow, J Wray… - Journal of Pediatric …, 2023 - Elsevier
Purpose Patient-reported outcome measures (PROMs) and patient-reported experience
measures (PREMs) are increasingly recognized as important health care quality indicators …

[HTML][HTML] The Impact of Digital Hospitals on Patient and Clinician Experience: Systematic Review and Qualitative Evidence Synthesis

OJ Canfell, L Woods, Y Meshkat, J Krivit… - Journal of Medical …, 2024 - jmir.org
Background The digital transformation of health care is advancing rapidly. A well-accepted
framework for health care improvement is the Quadruple Aim: improved clinician …

[HTML][HTML] Building from patient experiences to deliver patient-focused healthcare systems in collaboration with patients: a call to action

K Schroeder, N Bertelsen, J Scott, K Deane… - … Innovation & Regulatory …, 2022 - Springer
Patients' experiences of their diagnosis, condition, and treatment (including the impact on
their lives), and their experiences surrounding expectations of care, are becoming …

Understanding public procurement within the health sector: a priority in a post-COVID-19 world

A García-Altés, M McKee, L Siciliani… - … Economics, Policy and …, 2023 - cambridge.org
Every year, over 250,000 public authorities in the European Union (EU) spend about 14% of
GDP on the purchase of services, works and supplies. Many are in the health sector, a …

Including patient‐reported measures in performance evaluation systems: patient contribution in assessing and improving the healthcare systems

S De Rosis, F Ferrè, F Pennucci - The International Journal of …, 2022 - Wiley Online Library
In healthcare, the introduction of quality standards and indicators to assess performance
triggered the development of multidimensional Performance Management Systems (PMSs) …

Current PROM and PREM use in health system performance measurement: still a way to go

C Bull, EJ Callander - Patient Experience Journal, 2022 - opus.lib.uts.edu.au
There is a growing impetus to “measure what matters” to enable health systems to optimise
value-based, person-centred healthcare. This paper describes the critical importance of …

[HTML][HTML] The relationship between healthcare service provision models and patient experience

S De Rosis, C Barchielli, M Vainieri… - Journal of Health …, 2022 - emerald.com
Purpose User experience is key for measuring and improving the quality of services,
especially in high personal and relation-intensive sectors, such as healthcare. However …