This study explored the factors influencing the continued intention to use mobile money
transfer services among university students in Ghana. The UTAUT was used as the research …

Purpose The purpose of this paper is to develop a scale for the measurement of service
quality at the manufacturer–doctor interface of the pharmaceutical supply chain and to study …

The preservation of desired levels of service quality, product quality and awareness is
domineering for firms to stay competitive. Islamic banking system of Pakistan is more …

Abstract The United States has high failure rates of small businesses, with 50% of new small
business establishments failing during the first 5 years, and 60% of small business owners …

This study aims to examine the relationship between Service Quality (SQ), Customer
Satisfaction (CS) and Customer Loyalty (CL) in the Jordanian Commercial Bank. This Study …

Several researches were conducted to test the level of patient's satisfaction with the services
of the clinics with results signifying high level of dissatisfaction. The areas of concern include …

This research aims to evaluate the effect of consumer traits, service quality, perception-
based factors, customer satisfaction, and e-trust on electronic brand love and e-loyalty. In …

This research aims at identifying with the customers' evaluation of the quality of services in
Islamic banks branches in the Syrian coast (the cities of Latakia and Tartous). As well as …

The research focused on enhancing banks' strategic performance through applying lean
services in commercial bank branches, with particular reference to the housing loan …

Indian Railways one information and communication technology platform (IR-OneICT) is a
strategic project of Indian Government with aims of achieving enhanced customer …