Pomdp-based statistical spoken dialog systems: A review

S Young, M Gašić, B Thomson… - Proceedings of the …, 2013 - ieeexplore.ieee.org
Statistical dialog systems (SDSs) are motivated by the need for a data-driven framework that
reduces the cost of laboriously handcrafting complex dialog managers and that provides …

AI-based conversational agents: a scoping review from technologies to future directions

S Kusal, S Patil, J Choudrie, K Kotecha, S Mishra… - IEEE …, 2022 - ieeexplore.ieee.org
Artificial intelligence is changing the world, especially the interaction between machines and
humans. Learning and interpreting natural languages and responding have paved the way …

A deep reinforcement learning chatbot

IV Serban, C Sankar, M Germain, S Zhang… - arXiv preprint arXiv …, 2017 - arxiv.org
We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal
Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is …

A survey of available corpora for building data-driven dialogue systems

IV Serban, R Lowe, P Henderson, L Charlin… - arXiv preprint arXiv …, 2015 - arxiv.org
During the past decade, several areas of speech and language understanding have
witnessed substantial breakthroughs from the use of data-driven models. In the area of …

Towards end-to-end reinforcement learning of dialogue agents for information access

B Dhingra, L Li, X Li, J Gao, YN Chen, F Ahmed… - arXiv preprint arXiv …, 2016 - arxiv.org
This paper proposes KB-InfoBot--a multi-turn dialogue agent which helps users search
Knowledge Bases (KBs) without composing complicated queries. Such goal-oriented …

Deep dyna-q: Integrating planning for task-completion dialogue policy learning

B Peng, X Li, J Gao, J Liu, KF Wong, SY Su - arXiv preprint arXiv …, 2018 - arxiv.org
Training a task-completion dialogue agent via reinforcement learning (RL) is costly because
it requires many interactions with real users. One common alternative is to use a user …

Sequence-to-sequence data augmentation for dialogue language understanding

Y Hou, Y Liu, W Che, T Liu - arXiv preprint arXiv:1807.01554, 2018 - arxiv.org
In this paper, we study the problem of data augmentation for language understanding in task-
oriented dialogue system. In contrast to previous work which augments an utterance without …

A survey of statistical user simulation techniques for reinforcement-learning of dialogue management strategies

J Schatzmann, K Weilhammer, M Stuttle… - The knowledge …, 2006 - cambridge.org
Within the broad field of spoken dialogue systems, the application of machine-learning
approaches to dialogue management strategy design is a rapidly growing research area …

A user simulator for task-completion dialogues

X Li, ZC Lipton, B Dhingra, L Li, J Gao… - arXiv preprint arXiv …, 2016 - arxiv.org
Despite widespread interests in reinforcement-learning for task-oriented dialogue systems,
several obstacles can frustrate research and development progress. First, reinforcement …

Simulating user satisfaction for the evaluation of task-oriented dialogue systems

W Sun, S Zhang, K Balog, Z Ren, P Ren… - Proceedings of the 44th …, 2021 - dl.acm.org
Evaluation is crucial in the development process of task-oriented dialogue systems. As an
evaluation method, user simulation allows us to tackle issues such as scalability and cost …