Following the globalization of business and systems, there is a pressing need to understand
the main factors affecting mobile banking user acceptance. The increasing number of mobile …

The banking industry is rapidly developing to utilize e-banking as an efficient and suitable
tool to satisfy customers. Online banking service is the general service suggested by …

Purpose This study aims to understand the importance and challenges of adopting artificial
intelligence (AI) in the banking industry in Malaysia and examine the factors that are …

Purpose Several research models have been proposed in the existing literature to
understand the intention to use Islamic banking where conventional bank customers are not …

Purpose The purpose of this study is to investigate the impact factors towards the use of
mobile banking among the asnaf for efficient zakat payments by using the unified theory of …

Trust, security, and privacy have been factors in many studies, were tested, and do
significantly affect the adoption of virtual banking. However, studies with regards to customer …

Mobile banking services are widely adopted in developed and developing countries, while
their adoption by Malaysian consumers is relatively low. The effective adoption of mobile …

This literature survey is done to throw more light on current trends, purpose and future work
done in the field of mobile banking. The areas considered here include customer …

Perkembangan digitalisasi yang terjadi telah mengubah kebutuhan serta perilaku
pelanggan pada saat ini, salah satunya pada sektor Perbankan. Bank merupakan …

The aim of this study was to examine and determine the impact of electronic banking
services on the use of technology by customers of conventional and Islamic banks in Jordan …