A limited number of studies have been conducted that identify the major drivers of restaurant
financial performance. In addition, how an excellence certificate moderates the relationship …

We use panel data on ISO 9000 quality certification in 85 countries between 1993 and 1998
to better understand the cross-national diffusion of an organizational practice. Following …

Total quality management (TQM) has been considered as an infrastructural strategy in the
operations management research field. It is one of the most recognised models for …

Purpose Total quality management practices have been embraced by many quality-oriented
firms around the world in order to improve performance in terms of quality, productivity …

This paper examines and compares the total quality management (TQM) practices and
organizational performances of small to medium enterprises (SMEs) with and without ISO …

Purpose The purpose of this paper is to examine the various factors that influence a small
and medium enterprise's (SME) decision to apply for bank loans. Design/methodology …

This paper examines characteristics of survived small manufacturing enterprises (SMEs)
competing to be suppliers to mass merchandisers. It intends to examine various product and …

Purpose This study aims to investigate the role of interfirm alliances in the form of resource
sharing in influencing the access to finance of small-and medium-sized enterprises (SMEs) …

For most countries around the world, small and medium-sized enterprises (SMEs) play an
important role in the economic development, but they are usually embedded with weak …

This paper identifies the critical factors for quality management (QM) initiatives in small-and
medium-sized enterprises (SMEs). The factors are grouped into six categories …