Although transformational leadership has been studied extensively, the magnitude of the
relationship between transformational leadership and follower performance across criterion …

Human resources are often seen as one of the most important assets of tourism and
hospitality organizations. Numerous studies have examined how employee performance …

This study establishes how tourism and hospitality businesses in Vietnam developed
organizational resilience to survive the first wave of the Covid-19 crises. With employees …

The last three decades have witnessed the spread of employee empowerment practices
throughout the public and private sectors. A growing body of evidence suggests that …

Reducing employee turnover in the US federal government has been an ongoing goal of
policymakers in Washington, DC A large literature emerging during the last three decades …

The results showed that transformational leadership positively influences employees'
perception of organizational reputation, not only directly but also indirectly, through …

Top management leadership and employee empowerment are considered two of the most
important principles of total quality management (TQM) because of their assumed …

A study of front line employees in four textile plants located in the Southeastern United
States is used to examine how organizational culture may support empowerment efforts. Our …

A service recovery performance model is proposed and tested with data from frontline bank
employees in Turkey. The model is derived from Bagozzi's (1992) reformulation of attitude …

We examined the underlying processes through which transformational and active
transactional leadership affects followers' organizational identification in a survey study …