In this study, a copula-based flexible-stochastic programming (CFSP) method is developed
for planning regional energy system (RES). CFSP can deal with multiple uncertainties …

The workforce scheduling problem in call centres is defined as assigning a number of
employees to various overlapping shifts during a specified planning horizon, considering …

The management of water resources system and energy system belongs to different
decision-making departments, and there is a certain hierarchical relationship between them …

The staff scheduling problem (SSP) in call centers is defined as determining working/non-
working days for a specific number of employees and their shift types in working days …

It may be very difficult to achieve the optimal shift schedule in call centers which have highly
uncertain and peaked demand during short time periods. Overlapping shift systems are …

This study aims to model a workforce-planning problem of pilot roles which include captain
and first officer in an airline company and to make an efficient plan having maximal …

This paper investigates the air traffic controller scheduling problem in which each employee
must be assigned up to 10 shifts over a two-week planning horizon. Additional assignments …

In modern banks, establishing efficient and quality customer services plays a crucial role to
achieve the business success. There are a large number of customers to be served daily; …

We consider a staffing problem with probabilistic constraints in an emergency call center.
The aim is to minimize the total cost of agents while satisfying chance constraints defined …

Design/methodology/approach This paper used pervious related to aviation literatures to
summarise and viewpoint the current aviation environment and conduct the risks, value, and …