The Corporates' operations play a crucial role in environmental, social, and governance
(ESG) practices to improve green innovation; thus, how to promote green practices through …

In this paper, we explore strategies for implementing blockchain technology in a supply
chain where a manufacturer outsources base warranty (BW) repairs to a retailer and the …

Abstract Service supply chain management (SSCM) is critical to global business operations.
In particular, achieving channel coordination for service supply chains in a global context is …

Post-sale customer care (PSCC) outsourcing is an effective supply chain strategy to reduce
costs, but traditional outsourcing methods cannot ensure consumers' belief in PSCC quality …

With increasing competition and rising consumer expectations, manufacturers face growing
pressures to manage defective product returns. In this paper, we develop a game-theoretical …

Among the problems human beings are facing today is improper production of waste
including paper and plastic in the environment which along with wasting national net worth …

Purpose The purpose of this paper is to develop a model that determines whether how much
effort of preventive maintenance action is worthwhile for the consumer over the post-sale …

This paper examines the simultaneous decisions regarding advertising, pricing, and service
to supply chain coordination involving one manufacturer and one retailer. Demand is …

This article proposes a multi-objective optimization method for product service configuration
based on customer demand constraint mechanism, targeting the diverse customer needs of …