The impact of trust-building mechanisms on purchase intention towards metaverse shopping: the moderating role of age

L Zhang, MA Anjum, Y Wang - International Journal of Human …, 2024 - Taylor & Francis
Given the uncertainty of online transactions in metaverse shopping, the digital economy
encourages building a trustworthy virtual environment. Based on media richness theory, this …

Review of Research on Human Trust in Artificial Intelligence

Y Li, J Hahn - 2022 - aisel.aisnet.org
Artificial Intelligence (AI) represents today's most advanced technologies that aim to imitate
human intelligence. Whether AI can successfully be integrated into society depends on …

The Job Perception Inventory: considering human factors and needs in the design of human–AI work

S Berretta, A Tausch, C Peifer, A Kluge - Frontiers in Psychology, 2023 - frontiersin.org
Introduction Artificial intelligence (AI) is seen as a driver of change, especially in the context
of business, due to its progressive development and increasing connectivity in operational …

Safe human-robot collaboration: a systematic review of risk assessment methods with AI integration and standardization considerations

MJ Alenjareghi, S Keivanpour, YA Chinniah… - … International Journal of …, 2024 - Springer
Improving risk assessment (RA) for human-robot collaboration (HRC) is crucial, given
challenges in existing RA tools. For example, simulation and testing RA tools lack realism …

User strategization and trustworthy algorithms

SH Cen, A Ilyas, A Madry - arXiv preprint arXiv:2312.17666, 2023 - arxiv.org
Many human-facing algorithms--including those that power recommender systems or hiring
decision tools--are trained on data provided by their users. The developers of these …

[PDF][PDF] Towards designing an AI-based conversational agent for on-the-job training of customer support novices

P Reinhard, D Wischer, L Verlande… - … Conference on Design …, 2023 - pubs.wi-kassel.de
Due to the high drop-out rates in IT support desks, efficient onboarding of novices becomes
a relevant and recurring challenge. Especially in the case of IT support, solving technical …

Enhancing Financial Self-efficacy through Artificial Intelligence (AI) in Banking Sector

WS Basri, A Almutairi - International Journal of Cyber …, 2023 - cybercrimejournal.com
This research endeavour aims to investigate the underlying mechanisms of trust in artificial
intelligence (AI), particularly within the context of its impact on the financial self-efficacy of …

Determinants and predictors of intentionality and perceived reliability in human-AI interaction as a means for innovative scientific discovery

A Correia, B Fonseca, H Paredes… - … Conference on Big …, 2021 - ieeexplore.ieee.org
With the increasing development of human-AI teaming structures within and across
geographies, the time is ripe for a continuous and objective look at the predictors, barriers …

Augmentierung statt Automatisierung: Nachhaltigkeit in der Entwicklung von KI-Systemen aus der Mitarbeitendenperspektive

P Reinhard, MM Li, C Peters, JM Leimeister - … Service Management: Band …, 2024 - Springer
In diesem Beitrag wird durch eine systematische Literaturrecherche das Potential der KI zur
Augmentierung im Servicebereich, insbesondere im Kundenservice, beleuchtet. Angesichts …

A machine-learning approach to assessing public trust in AI-powered technologies

P Oh, Y Jung - Research Handbook on Artificial Intelligence and …, 2023 - elgaronline.com
Artificial intelligence (AI) describes a highly sophisticated and competent technology that
has the ability to interact with the environment by collecting information, making sense of …