New research on the quality of care in public and private primary care facilities has
significantly enriched our understanding of how health care is delivered in low-and middle …

Patient satisfaction surveys are an increasingly common element of efforts to evaluate the
quality of healthcare. Many patient satisfaction surveys in low/middle-income countries …

Existing definitions and measurement approaches of quality of health care often fail to
address the complexities involved in understanding quality of care. It is perceptions of …

Background Quality of care depends on system, facility, provider, and client-level factors. We
aimed at examining structural and process quality of services for sick children and its …

Because of evidence of causal association between antibiotic use and bacterial resistance,
the implementation of national policies has emerged as a interesting tool for controlling and …

Purpose Despite a general understanding that exit interviews being conducted at service
providers' facilities may influence clients' responses favorably to health professionals, there …

Background Low‐and middle‐income countries worldwide are striving to achieve universal
health coverage (UHC), frequently through expansion of statutory health insurance …

The agency problem between patients and doctors has long been emphasised in the health
economics literature, but the empirical evidence on whether patients can evaluate and …

The value of travel time savings (VTTS) is used as input in traffic forecasting models and cost-
benefit analyses, and it is typically estimated in stated choice studies in which preferences …

Low‐quality health services are a problem across low‐and middle‐income countries.
Information failure may contribute, as patients may have insufficient knowledge to discern …