Online food delivery: A systematic synthesis of literature and a framework development

A Shankar, C Jebarajakirthy, P Nayal… - International Journal of …, 2022 - Elsevier
This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …

Marketing research on Mobile apps: past, present and future

L Stocchi, N Pourazad, N Michaelidou… - Journal of the Academy …, 2022 - Springer
We present an integrative review of existing marketing research on mobile apps, clarifying
and expanding what is known around how apps shape customer experiences and value …

Online food delivery services and consumers' purchase intention: Integration of theory of planned behavior, theory of perceived risk, and the elaboration likelihood …

SG Pillai, WG Kim, K Haldorai, HS Kim - International journal of hospitality …, 2022 - Elsevier
Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

The influence of e-satisfaction on users'e-loyalty toward e-wallet payment apps: a mediated-moderated model

M Al-Okaily - International Journal of Emerging Markets, 2023 - emerald.com
Purpose The purpose of this study is to investigate the antecedent factors influencing e-
loyalty toward e-wallet payment apps in developing countries (eg Jordan). This study also …

Factors affecting customer satisfaction and loyalty in online food delivery service during the COVID-19 pandemic: Its relation with open innovation

YT Prasetyo, H Tanto, M Mariyanto, C Hanjaya… - Journal of open …, 2021 - mdpi.com
Online food delivery service (OFDS) has been widely utilized during the new normal of the
COVID-19 pandemic, especially in a developing country such as Indonesia. The purpose of …

'Okay google, what about my privacy?': User's privacy perceptions and acceptance of voice based digital assistants

M Vimalkumar, SK Sharma, JB Singh… - Computers in Human …, 2021 - Elsevier
Abstract Conversational Artificial Intelligence (AI) backed Alexa, Siri and Google Assistants
are examples of Voice-based digital assistants (VBDA) that are ubiquitously occupying our …

Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic

M Naeem - Journal of Retailing and Consumer Services, 2021 - Elsevier
There is inadequate understanding of how social media can shape fear and consumer
responses in the manner of consumer panic buying while Covid-19 is spreading across the …

The value proposition of food delivery apps from the perspective of theory of consumption value

P Kaur, A Dhir, S Talwar, K Ghuman - International Journal of …, 2021 - emerald.com
Purpose The theory of consumption values (TCV) has successfully explained much
consumer choice behavior, but few studies have investigated the values that drive food …

Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions

S Kumar, A Shah - Journal of Retailing and Consumer Services, 2021 - Elsevier
Food delivery apps (FDAs) have transformed the way consumers order and consume food,
especially during the mobility limitations of the COVID-19 pandemic. The hospitality industry …

Assessing the effects of the COVID-19 pandemic on M-commerce adoption: an adapted UTAUT2 approach

S Vinerean, C Budac, LA Baltador, DC Dabija - Electronics, 2022 - mdpi.com
The COVID-19 pandemic has impacted consumers' lives and their shopping patterns,
leading them towards mobile commerce. To address current shopping circumstances, an …