Application of social media in supply chain 4.0 practices: a bibliometric analysis and research trends
In recent years, although scholars and practitioners in the supply chain (SC) field have
become increasingly aware of the importance of social media for multipurpose applications …
become increasingly aware of the importance of social media for multipurpose applications …
Revisiting a model of customer engagement cycle: a systematic review
The purpose of this paper is to consolidate published research on customer engagement
(CE), and building on that, to further develop a set of integrated CE elements that fit the …
(CE), and building on that, to further develop a set of integrated CE elements that fit the …
Customer brand engagement during service lockdown
LD Hollebeek, DLG Smith, E Kasabov… - Journal of Services …, 2020 - emerald.com
Purpose While the customer brand engagement (CBE) research has advanced important
insight, most studies to date explore CBE under regular, free-market conditions, yielding an …
insight, most studies to date explore CBE under regular, free-market conditions, yielding an …
The effects of influencer endorsement services on crowdfunding campaigns
Purpose The purpose of this study is to investigate how influencer endorsement services
stimulate funding intention in the context of crowdfunding (donation-and reward-based) and …
stimulate funding intention in the context of crowdfunding (donation-and reward-based) and …
Relationships between consumer engagement and purchase intention of ecological products
MLR de Matos, LHN Nobre… - … Gestão Social E …, 2023 - rgsa.openaccesspublications.org
Purpose: This study aims to analyze the relationship between consumer engagement with
the Beta brand and the purchase intention of ecological products sold by the company …
the Beta brand and the purchase intention of ecological products sold by the company …
Examining the antecedents of medical tourists' use of social media from the standpoint of self-efficacy
M Balouchi, YA Aziz - Journal of Hospitality and Tourism Insights, 2024 - emerald.com
Purpose The purpose of this research is to examine, from the self-efficacy standpoint, the
factors that influence medical tourists' use of social media for travel planning. To that end …
factors that influence medical tourists' use of social media for travel planning. To that end …
The impact of service quality, promotions and customer engagement in determining customer loyalty in the Thai mobile network industry
D Dhasan, S Kowathanakul - Abac Journal, 2021 - assumptionjournal.au.edu
Past studies are still insufficient and have failed to fully explore the role of customer
engagement in enhancing customer loyalty. This paper addresses this problem, aiming to …
engagement in enhancing customer loyalty. This paper addresses this problem, aiming to …
Influence of social media posts on service performance
Purpose Much research regarding social media posts and relevancy has resulted in mixed
findings. Furthermore, the mediating role of relevancy has not previously been examined …
findings. Furthermore, the mediating role of relevancy has not previously been examined …
Antecedents of changes in an organization's affiliation with group purchasing organization (s)
This paper focuses on the membership aspect of collaborative purchasing by examining the
factors related to an organization's decision to change its affiliation with group purchasing …
factors related to an organization's decision to change its affiliation with group purchasing …
Information governance orientation, supply chain strategy type and performance outcomes
Purpose This study aims to examine the performance implications of an information
governance (IG) framework for managing, controlling access to and securing information …
governance (IG) framework for managing, controlling access to and securing information …