[图书][B] Crisis communication: Managing stakeholder relationships

A Diers-Lawson - 2019 - taylorfrancis.com
Crises come in many shapes and sizes, including media blunders, social media activism,
extortion, product tampering, security issues, natural disasters, accidents, and negligence …

Expanding the scope of strategic communication: Towards a holistic understanding of organizational complexity

M Heide, S von Platen, C Simonsson… - Future directions of …, 2020 - taylorfrancis.com
The purpose of this article is to contribute to the discussion concerning the present position
and future directions of strategic communication by looking into the past and offering some …

What was that all about? On internal crisis communication and communicative coworkership during a pandemic

M Heide, C Simonsson - Journal of Communication Management, 2021 - emerald.com
Purpose The aim of this paper is to contribute with increased knowledge of the complex role
of internal communication during a crisis like the COVID-19 pandemic. More specifically, the …

[图书][B] Strategic communication: An introduction

J Falkheimer, M Heide - 2018 - taylorfrancis.com
Strategic communication comprises different forms of goal-oriented communication inside
and between organizations, their stakeholders and the society. Strategic communication is …

Guest editorial: Internal communication during the COVID-19 pandemic

K Ruck, LR Men - Journal of Communication Management, 2021 - emerald.com
This special issue on internal communication during the COVID-19 pandemic invited
contributions from scholars of internal communication management, public relations …

Is Strategic Communication too important to be left to Communication Professionals?: Managers' and coworkers' attitudes towards strategic communication and …

J Falkheimer, M Heide, H Nothhaft, S Von Platen… - Public Relations …, 2017 - Elsevier
The article is based upon empirical data from a Swedish three-year research project entitled
“Communicative Organizations”, investigating the value of communication for organizations …

A question of quality: perceptions of internal communication during the Covid-19 pandemic in Germany

S Ecklebe, N Löffler - Journal of Communication Management, 2021 - emerald.com
Purpose The purpose of this paper is to explore employees' perceptions of the quality of
internal communication in German organizations during the Covid-19 pandemic. In this …

Active employee communication roles in organizations: A framework for understanding and discussing communication role expectations

J WM Verhoeven, V Thøis Madsen - International Journal of …, 2022 - Taylor & Francis
Several scholars have pointed out the importance of employees' strategic communication
behaviors for organizational performance and employee wellbeing. Employees contribute to …

Internal crisis communication and the social construction of emotion: university leaders' sensegiving discourse during the COVID-19 pandemic

L Yeomans, S Bowman - Journal of Communication Management, 2021 - emerald.com
Purpose The paper explores university leaders' employee-focused sensegiving discourse
during the COVID-19 health crisis. The aim is to reveal how leadership sensegiving …

Internal crisis communication strategies: Contingency factors determining an accommodative approach

A Mazzei, S Ravazzani, C Fisichella, A Butera… - Public Relations …, 2022 - Elsevier
Given the special relationship with employees, organizations should pay great attention to
internal communication during crises. Drawing from the Contingency Theory of Conflict …