Quality of channel integration and customer loyalty in omnichannel retailing: The mediating role of customer engagement and relationship program receptiveness
M Gao, L Huang - Journal of Retailing and Consumer Services, 2021 - Elsevier
The aim of this study was to understand how omnichannel integration quality affects
customer loyalty through customer engagement and relationship program receptiveness …
customer loyalty through customer engagement and relationship program receptiveness …
Permission marketing: a systematic review of 22 Years of research
Permission marketing: a systematic review of 22 Years of research | Emerald Insight Books
and journals Case studies Expert Briefings Open Access Publish with us Advanced search …
and journals Case studies Expert Briefings Open Access Publish with us Advanced search …
The personalization privacy paradox: An empirical evaluation of information transparency and the willingness to be profiled online for personalization
NF Awad, MS Krishnan - MIS quarterly, 2006 - JSTOR
Firms today use information about customers to improve service and design personalized
offerings. To do this successfully, however, firms must collect consumer information. This …
offerings. To do this successfully, however, firms must collect consumer information. This …
Permission marketing and privacy concerns—Why do customers (not) grant permissions?
M Krafft, CM Arden, PC Verhoef - Journal of interactive …, 2017 - journals.sagepub.com
Little is known about the influence of motivators that drive consumers to grant permission to
be contacted via personalized communication. In this study, a framework is developed to …
be contacted via personalized communication. In this study, a framework is developed to …
Putting one-to-one marketing to work: Personalization, customization, and choice
The tailoring of a firm's marketing mix to the individual customer is the essence of one-to-one
marketing. In this paper, we distinguish between two forms of one-to-one marketing …
marketing. In this paper, we distinguish between two forms of one-to-one marketing …
Dynamically managing a profitable email marketing program
Although email marketing is highly profitable and widely used by marketers, it has received
limited attention in the marketing literature. Extant research has focused on either customers' …
limited attention in the marketing literature. Extant research has focused on either customers' …
Consumers, characters, and products: A balance model of sitcom product placement effects
CA Russell, BB Stern, BB Stern - Journal of Advertising, 2006 - Taylor & Francis
This study examines the influence of product placements in television serial comedies on
consumer attitudes toward the products. Proposing a" Balance Model of Sitcom Product …
consumer attitudes toward the products. Proposing a" Balance Model of Sitcom Product …
Increasing advertising value of mobile marketing-an empirical study of antecedents
P Haghirian, M Madlberger… - Proceedings of the 38th …, 2005 - ieeexplore.ieee.org
Mobile marketing offers great opportunities for businesses. Marketing activities supported by
mobile devices allow companies to directly communicate with their consumers without time …
mobile devices allow companies to directly communicate with their consumers without time …
Email marketing as a tool for strategic persuasion
JS Thomas, C Chen… - Journal of Interactive …, 2022 - journals.sagepub.com
Email marketing is an important staple of marketing communications. Emails from
companies to customers may be promotional in nature, to drive short-term purchasing, or …
companies to customers may be promotional in nature, to drive short-term purchasing, or …
Teenagers' perceptions of online privacy and coping behaviors: a risk–benefit appraisal approach
S Youn - Journal of Broadcasting & Electronic Media, 2005 - Taylor & Francis
Applying Rogers's (1975, 1983) protection motivation theory to the online privacy context,
this study determined that risk and benefit appraisals explain teenagers' willingness to …
this study determined that risk and benefit appraisals explain teenagers' willingness to …