The intricate relationships of consumers' loyalty and their perceptions of service quality, price and satisfaction in restaurant service

S Ahmed, A Al Asheq, E Ahmed, UY Chowdhury… - The TQM …, 2023 - emerald.com
Purpose The purpose of this study is to determine how consumers perceive restaurant
service in Bangladesh. The goal of this study is to determine the impact of perceived service …

Influence of fast-food restaurant service quality and its dimensions on customer perceived value, satisfaction and behavioural intentions

NJ Slack, G Singh, J Ali, R Lata, K Mudaliar… - British Food …, 2021 - emerald.com
Purpose The purpose of this study is to investigate the effect of fast-food restaurant service
quality (compound effect of food quality, physical environment quality and employee service …

Assessing the effect of organisational commitment on turnover intentions amongst Islamic bank employees

C Serhan, N Nehmeh, I Sioufi - ISRA International Journal of Islamic …, 2022 - emerald.com
Purpose The research aims to test the links amongst Meyer and Allen's three levels of
organisational commitment and the commitment's effect on reducing turnover intentions for …

Exploring the relationships among brand experience, perceived product quality, hedonic value, utilitarian value, and brand loyalty in unmanned coffee shops during …

JH Bae, HM Jeon - Sustainability, 2022 - mdpi.com
This study aims to find the antecedents that enhance consumer value and brand loyalty to
unmanned coffee shops (UCS) that provide unmanned services during the COVID-19 …

Combined effects of drivers and impact of customer satisfaction on brand loyalty: The contingent effect of social trust

S Javed, MS Rashidin, M Zhu, Z Xu, W Jian… - Sage …, 2021 - journals.sagepub.com
We strived to examine the combined effects of drivers and consequences of customers'
satisfaction particularly in quick-meal restaurants besides examining the interaction effect of …

How reward systems affect team performance in banks: evidence from the Middle East and North Africa (MENA) region

C Serhan, W Salloum, N Abdo - Team Performance Management: An …, 2021 - emerald.com
How reward systems affect team performance in banks: evidence from the Middle East and
North Africa (MENA) region | Emerald Insight Books and journals Case studies Expert Briefings …

Customer satisfaction: Service quality or product quality (case study at fast food restaurant in Jabodetabek)

Y Kristiawan, H Hartoyo, B Suharjo - Binus Business Review, 2021 - journal.binus.ac.id
Along with the increasing number of fast food restaurant (FFR), the level of competition has
also increased. Business owners and managers of FFR are required to provide quality …

Examining customer satisfaction and purchase intention toward a new product before its launch: Cookies enriched with spirulina

Y Arifin - Cogent Business & Management, 2023 - econstor.eu
This study aims to examine the effects of product attributes during the prototype stage on
customer satisfaction and intention to buy. The new product examined was cookies enriched …

Understanding Tourists' Perception Toward Local Gourmet Consumption in the Creative City of Gastronomy: Factors Influencing Consumer Satisfaction and …

N Sangkaew, A Nanthaamornphong… - Journal of Quality …, 2023 - Taylor & Francis
Restaurants in tourist destinations, particularly Phuket's Creative City of Gastronomy, are
essential to the tourism sector as food substantially influences tourists' satisfaction. Here, we …

[PDF][PDF] The impact of religious tourists' satisfaction with Hajj services on their experience at the sacred places in Saudi Arabia

TH Hassan, AH Abdou, MA Abdelmoaty… - … of Tourism and …, 2022 - researchgate.net
To identify the impact of satisfaction with the provided services (food quality, transportation,
accommodation, medical services and the religious guidance) on the spiritual experience of …