The intricate relationships of consumers' loyalty and their perceptions of service quality, price and satisfaction in restaurant service
Purpose The purpose of this study is to determine how consumers perceive restaurant
service in Bangladesh. The goal of this study is to determine the impact of perceived service …
service in Bangladesh. The goal of this study is to determine the impact of perceived service …
Influence of fast-food restaurant service quality and its dimensions on customer perceived value, satisfaction and behavioural intentions
Purpose The purpose of this study is to investigate the effect of fast-food restaurant service
quality (compound effect of food quality, physical environment quality and employee service …
quality (compound effect of food quality, physical environment quality and employee service …
Assessing the effect of organisational commitment on turnover intentions amongst Islamic bank employees
C Serhan, N Nehmeh, I Sioufi - ISRA International Journal of Islamic …, 2022 - emerald.com
Purpose The research aims to test the links amongst Meyer and Allen's three levels of
organisational commitment and the commitment's effect on reducing turnover intentions for …
organisational commitment and the commitment's effect on reducing turnover intentions for …
Exploring the relationships among brand experience, perceived product quality, hedonic value, utilitarian value, and brand loyalty in unmanned coffee shops during …
JH Bae, HM Jeon - Sustainability, 2022 - mdpi.com
This study aims to find the antecedents that enhance consumer value and brand loyalty to
unmanned coffee shops (UCS) that provide unmanned services during the COVID-19 …
unmanned coffee shops (UCS) that provide unmanned services during the COVID-19 …
Combined effects of drivers and impact of customer satisfaction on brand loyalty: The contingent effect of social trust
S Javed, MS Rashidin, M Zhu, Z Xu, W Jian… - Sage …, 2021 - journals.sagepub.com
We strived to examine the combined effects of drivers and consequences of customers'
satisfaction particularly in quick-meal restaurants besides examining the interaction effect of …
satisfaction particularly in quick-meal restaurants besides examining the interaction effect of …
How reward systems affect team performance in banks: evidence from the Middle East and North Africa (MENA) region
C Serhan, W Salloum, N Abdo - Team Performance Management: An …, 2021 - emerald.com
How reward systems affect team performance in banks: evidence from the Middle East and
North Africa (MENA) region | Emerald Insight Books and journals Case studies Expert Briefings …
North Africa (MENA) region | Emerald Insight Books and journals Case studies Expert Briefings …
Customer satisfaction: Service quality or product quality (case study at fast food restaurant in Jabodetabek)
Along with the increasing number of fast food restaurant (FFR), the level of competition has
also increased. Business owners and managers of FFR are required to provide quality …
also increased. Business owners and managers of FFR are required to provide quality …
Examining customer satisfaction and purchase intention toward a new product before its launch: Cookies enriched with spirulina
Y Arifin - Cogent Business & Management, 2023 - econstor.eu
This study aims to examine the effects of product attributes during the prototype stage on
customer satisfaction and intention to buy. The new product examined was cookies enriched …
customer satisfaction and intention to buy. The new product examined was cookies enriched …
Understanding Tourists' Perception Toward Local Gourmet Consumption in the Creative City of Gastronomy: Factors Influencing Consumer Satisfaction and …
N Sangkaew, A Nanthaamornphong… - Journal of Quality …, 2023 - Taylor & Francis
Restaurants in tourist destinations, particularly Phuket's Creative City of Gastronomy, are
essential to the tourism sector as food substantially influences tourists' satisfaction. Here, we …
essential to the tourism sector as food substantially influences tourists' satisfaction. Here, we …
[PDF][PDF] The impact of religious tourists' satisfaction with Hajj services on their experience at the sacred places in Saudi Arabia
To identify the impact of satisfaction with the provided services (food quality, transportation,
accommodation, medical services and the religious guidance) on the spiritual experience of …
accommodation, medical services and the religious guidance) on the spiritual experience of …