Social media platforms provide users the freedom of expression and a medium to exchange
information and express diverse opinions. Unfortunately, this has also resulted in the growth …

Controversial posts are those that split the preferences of a community, receiving both
significant positive and significant negative feedback. Our inclusion of the word" community" …

The number of social media users is ever-increasing. Unfortunately, this has also resulted in
the massive rise of uncensored online hate against vulnerable communities such as …

This study explores relationships between Facebook reactions and commenting frequency
through the lens of a random sample of broadcast and newspaper news posts (n= 2,632) …

Evidence that women have paid the price of what has been labeled the “shadow pandemic”
is found in the increase in violence against them. The rates of femicide and lack of trust in …

In February 2016, Facebook expanded the original “Like” button by introducing five
additional “Reactions”—Love, Haha, Wow, Sad, and Angry—using modified versions of …

The Massive adoption of social media has provided new ways for individuals to express
their opinion and emotion online. In 2016, Facebook introduced a new reactions feature that …

Research on social-media platforms has tended to rely on textual analysis to perform
research tasks. While text-based approaches have significantly increased our …

Firms must strategically manage their responses to user comments to keep users engaged
on their social media business pages. The question of whether, how, and when a firm …

The spread of COVID-19 news on social media provided a particularly prolific ground for
emotional commotion, disinformation and hate speech, as uncertainty and fear grew by the …