Service failures and recoveries have important implications for hospitality and tourism
businesses, not only due to general service characteristics of inseparability, heterogeneity …

Purpose–This paper aims to investigate the moderating effect of cultural dimensions
(masculinity, individualism and long-term orientation) on the association between …

This study investigates the adoption of mobile commerce in Jordan. Based on TAM3 theory,
the study proposes a theoretical framework, and then examines its perceived usefulness …

This highly regarded text--now revised and expanded with 50% new material--helps
students and professionals build their knowledge and competencies for effective …

Winner of the George R. Terry Book Award from Academy of Management and the
Outstanding Academic Title Award from CHOICE Magazine Successful management of our …

A leading textbook in its field, Human Resource Management at Work provides a clear
introduction to the multiple meanings of HRM (human resource management) and the …

Recent research to analyze and discuss cultural differences has employed a combination of
five major dimensions of individualism–collectivism, power distance, uncertainty avoidance …

This paper takes stock of the literature on culture in International Business by looking back in
terms of evaluating what we know and what we do not know; and looking forward by …

In this article, we summarize research on how the meaning of leadership varies
systematically across cultures, and describe the conflict in the literature between the quest …

Although discussions on eco-innovation are ongoing and the concept is evolving, its central
idea is highly stimulating. Thus, a great number of studies has been conducted in recent …