[HTML][HTML] Trust and reputation in family businesses: A systematic literature review of past achievements and future promises

S Chaudhary, A Dhir, A Ferraris, B Bertoldi - Journal of Business Research, 2021 - Elsevier
Family businesses have traditionally been recognised for their trustworthiness and
reputation. Interestingly, the extant literature suggests the influence of reputation and trust on …

The evolution of the web and netnography in tourism: A systematic review

R Tavakoli, SNR Wijesinghe - Tourism management perspectives, 2019 - Elsevier
Despite recognition of an ever-growing number of Web users, there have been few attempts
made to design new empirical material collection methods using various online platforms …

The impact of social media influencers on travel decisions: The role of trust in consumer decision journey

RA Pop, Z Săplăcan, DC Dabija… - Current Issues in Tourism, 2022 - Taylor & Francis
The growing presence of social media influencers (SMIs) is increasingly modulating
consumer behaviour in the travel industry. Trust is a vitally important topic in influencer and …

Travel decision determinants during and after COVID-19: The role of tourist trust, travel constraints, and attitudinal factors

H Shin, JL Nicolau, J Kang, A Sharma, H Lee - Tourism Management, 2022 - Elsevier
The COVID-19 pandemic has forced tourism practitioners to create efficient strategies to
attract travelers. Using three theoretical frameworks, such as tourist trust (political …

Influence of brand signature, brand awareness, brand attitude, brand reputation on hotel industry's brand performance

P Foroudi - International journal of hospitality management, 2019 - Elsevier
This paper develops a multi-disciplinary measure of the brand signature construct by means
of literature review and primary data analysis. This study explains that brand signature …

An investigation on online reviews in sharing economy driven hospitality platforms: A viewpoint of trust

X Cheng, S Fu, J Sun, A Bilgihan, F Okumus - Tourism Management, 2019 - Elsevier
Members on both sides of the sharing economy transaction must trust each other to act in
good faith. This study empirically investigates the effect of online review contents on …

[HTML][HTML] Changes in travel behaviors and intentions during the COVID-19 pandemic and recovery period: A case study of China

X Fan, J Lu, M Qiu, X Xiao - Journal of Outdoor Recreation and Tourism, 2023 - Elsevier
The COVID-19 pandemic severely hit the tourism industry in China and worldwide. Chinese
government adopted extensive nonpharmaceutical interventions (NPIs) to control it. COVID …

How do tourists' attribution of destination social responsibility motives impact trust and intention to visit? The moderating role of destination reputation

L Su, Q Lian, Y Huang - Tourism Management, 2020 - Elsevier
Through the lenses of attribution theory, signal theory, and social exchange theory, this
study proposed and tested a conceptual model that investigates how tourists' attribution of …

[图书][B] Consumer behaviour in tourism

S Horner, J Swarbrooke - 2020 - taylorfrancis.com
Now fully revised and updated, the fourth edition of this bestselling text provides students
with a vital understanding of the nature of tourism and contemporary tourist behaviour. It also …

Age and gender differences in online travel reviews and user-generated-content (UGC) adoption: extending the technology acceptance model (TAM) with credibility …

G Assaker - Journal of Hospitality Marketing & Management, 2020 - Taylor & Francis
This study examines the effects of trustworthiness, expertize, perceived usefulness (PU), and
perceived ease of use (PEOU) on usage intention toward user-generated content (UGC) …