Executive summary Although health outcomes have improved in low-income and middle-
income countries (LMICs) in the past several decades, a new reality is at hand. Changing …

Background Practitioners who enhance how they express empathy and create positive
expectations of benefit could improve patient outcomes. However, the evidence in this area …

Objective To examine whether patients' trust in the health care professional is associated
with health outcomes. Study selection We searched 4 major electronic databases for studies …

In 2018, three independent reports were published, emphasizing the need for attention to,
and improvements in, quality of care to achieve effective universal health coverage. A key …

Background Tremendous variability in EBP persists throughout the United States even
though research supports that implementation of EBP leads to high‐quality cost‐effective …

Background Understanding the resilience of healthcare is critically important. A resilient
healthcare system might be expected to consistently deliver high quality care, withstand …

Plain English summary Background Continual improvements to health systems, products,
and services are necessary for improvements in health. However, many of these …

Patient-centred care (PCC) has emerged as a primary approach to health care. This
approach emphasises partnerships in health between patients and healthcare …

Objectives To identify patient‐reported experience measures (PREM s), assess their validity
and reliability, and assess any bias in the study design of PREM validity and reliability …

Patient care experience surveys evaluate the degree to which care is patient-centered. This
article reviews the literature on the association between patient experiences and other …