Channel integration quality, perceived fluency and omnichannel service usage: The moderating roles of internal and external usage experience
Along with the rapid development of in-store technology, multichannel service is being
shifted to omnichannel. By integrating different parallel channels, omnichannel service …
shifted to omnichannel. By integrating different parallel channels, omnichannel service …
Adam: Adapting multi-user interfaces for collaborative environments in real-time
Developing cross-device multi-user interfaces (UIs) is a challenging problem. There are
numerous ways in which content and interactivity can be distributed. However, good …
numerous ways in which content and interactivity can be distributed. However, good …
Understanding the challenges of designing and developing multi-device experiences
As the number of computing devices available to users continues to grow, personal
computing increasingly involves using multiple devices together. However, support for multi …
computing increasingly involves using multiple devices together. However, support for multi …
Explicating user behavior toward multi-screen adoption and diffusion: User experience in the multi-screen media ecology
DH Shin, F Biocca - Internet Research, 2017 - emerald.com
Purpose The purpose of this paper is to analyze user behavior toward multi-screen services
by employing neural networks to predict overall customer satisfaction and to prioritize the …
by employing neural networks to predict overall customer satisfaction and to prioritize the …
Cross-platform users' experiences toward designing interusable systems
DH Shin - International Journal of Human-Computer Interaction, 2016 - Taylor & Francis
Cross-platform services provide unified entertainment experiences across multiple devices
between which users can toggle when watching content using televisions, tablets, personal …
between which users can toggle when watching content using televisions, tablets, personal …
[PDF][PDF] A cross-platform usability measurement model
K Majrashi, M Hamilton - Lecture Notes on Software Engineering, 2015 - academia.edu
Ubiquitous technologies are changing our lives. We are becoming more connected and able
to conduct our computing tasks anywhere at anytime from any device. Vertical interaction …
to conduct our computing tasks anywhere at anytime from any device. Vertical interaction …
A logical framework for multi-device user interfaces
F Paternò, C Santoro - Proceedings of the 4th ACM SIGCHI symposium …, 2012 - dl.acm.org
In this paper, we present a framework for describing various design dimensions that can
help in better understanding the features provided by tools and applications for multi-device …
help in better understanding the features provided by tools and applications for multi-device …
XDBrowser: user-defined cross-device web page designs
M Nebeling, AK Dey - Proceedings of the 2016 CHI Conference on …, 2016 - dl.acm.org
There is a significant gap in the body of research on cross-device interfaces. Research has
largely focused on enabling them technically, but when and how users want to use cross …
largely focused on enabling them technically, but when and how users want to use cross …
Evaluating visual consistency of icon usage in across-devices
Interface icons are often scaled to adapt to different displays in cross-device collaborations.
However, adaptive scaling of icons may cause perceptual bias in how icon arrays are …
However, adaptive scaling of icons may cause perceptual bias in how icon arrays are …
Online support for the elderly–why service and social network platforms should be integrated
F Boll, P Brune - Procedia Computer Science, 2016 - Elsevier
Most developed countries currently face a demographic change towards an aging society. In
this respect, the so-called transition age between 55 and 75 is crucial for individual health …
this respect, the so-called transition age between 55 and 75 is crucial for individual health …