This paper reports results derived from a mixed methods study where 13 hotel managers
were initially interviewed, followed by a quantitative study of 355 additional managers. Data …

Total quality management (TQM) and corporate social responsibility (CSR) are relevant
management philosophies in the hotel industry to be able to generate a sustainable …

Purpose The purpose of this paper is to examine how total quality management (TQM) and
corporate social responsibility (CSR) affect entrepreneurial orientation (EO) in the context of …

This empirical study examines the role of gender diversity in top management teams (TMTs)
and their impact on corporate social responsibility (CSR), which is an underexplored topic …

Abstract The Lebanese Retail Sector had been suffering from a decline in the performance
since there is a high rate of employee turnover due to many factors. Absence of motivation …

This study characterizes the results of social-scientific, behavioral science, and managerial/
accounting research on current management and accounting matters in the hotel industry …

This paper presents a literature review of the quantitative empirical studies that have
analyzed the relationship between quality management and performance in the hotel …

The impact of effective communication by managers has become a topic of interest in the
literature because of the way it impacts both the employee experience and organizations …

This article proposes that efficiency of hotel organizations could be improved by integrating
service-oriented operations with project management principles. Such integration would …

ABSTRACT Lean Six Sigma (LSS) implementation still shows a high failure rate. Lack of
readiness is one of the causes. Readiness assessment requires special exploration of each …