Patient feedback to improve quality of patient-centred care in public hospitals: a systematic review of the evidence
Background To review systematically the published literature relating to interventions
informed by patient feedback for improvement to quality of care in hospital settings. Methods …
informed by patient feedback for improvement to quality of care in hospital settings. Methods …
The patient–healthcare professional relationship and communication in the oncology outpatient setting: a systematic review
A Prip, KA Møller, DL Nielsen, M Jarden… - Cancer …, 2018 - journals.lww.com
Background: Today, cancer care and treatment primarily take place in an outpatient setting
where encounters between patients and healthcare professionals are often brief. Objective …
where encounters between patients and healthcare professionals are often brief. Objective …
Measuring patient experience: concepts and methods
Providing a good patient experience is a key part of providing high-quality medical care.
This paper explains why patient experience is important in its own right, and its relationship …
This paper explains why patient experience is important in its own right, and its relationship …
[HTML][HTML] The aspects of healthcare quality that are important to health professionals and patients: A qualitative study
AF Hannawa, AW Wu, A Kolyada, A Potemkina… - Patient education and …, 2022 - Elsevier
Objective Existing quality of care frameworks insufficiently integrate the perspectives of
physicians, nurses and patients. We collected narrative accounts from these three groups to …
physicians, nurses and patients. We collected narrative accounts from these three groups to …
[PDF][PDF] Using Experience-based Co-design (EBCD) to improve the quality of healthcare: mapping where we are now and establishing future directions
It is now almost 10 years since what has become the Experience-based Co-design (EBCD)
approach to improving patient experience was first planned and piloted in a head & neck …
approach to improving patient experience was first planned and piloted in a head & neck …
[PDF][PDF] Narrative research
K Ntinda - Handbook of research methods in health social …, 2019 - researchgate.net
Narrative research aims to unravel consequential stories of people's lives as told by them in
their own words and worlds. In the context of the health, social sciences, and education …
their own words and worlds. In the context of the health, social sciences, and education …
Exploring the hospital patient journey: what does the patient experience?
R Gualandi, C Masella, D Viglione, D Tartaglini - PloS one, 2019 - journals.plos.org
Purpose To understand how different methodologies of qualitative research are able to
capture patient experience of the hospital journey. Methods A qualitative study of …
capture patient experience of the hospital journey. Methods A qualitative study of …
Testing accelerated experience-based co-design: a qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient …
BACKGROUND: Measuring, understanding and improving patients' experiences is of central
importance to health care systems, but there is debate about the best methods for gathering …
importance to health care systems, but there is debate about the best methods for gathering …
Using patient‐reported information to improve clinical practice
M Schlesinger, R Grob, D Shaller - Health services research, 2015 - Wiley Online Library
Objective To assess what is known about the relationship between patient experience
measures and incentives designed to improve care, and to identify how public policy and …
measures and incentives designed to improve care, and to identify how public policy and …
[PDF][PDF] Exploring the relationship between patients' experiences of care and the influence of staff motivation, affect and wellbeing
Type the title of the report here… Page 1 National Institute for Health Research Service Delivery
and Organisation Programme 1 Exploring the relationship between patients' experiences of …
and Organisation Programme 1 Exploring the relationship between patients' experiences of …