Sentiment analysis is one method for classifying documents to identify positive or negative
opinions. Customer satisfaction has an essential point for customer service. Customer …

A bottleneck usually is a sub-process in the main process which delays the process. The
performance of a process can be increased by eliminating the bottlenecks. To this end …

Job performance is a type of assessments which refers to scalable actions, behaviour and
outcomes that employees engage in or bring out linked with and contribute to organizational …

Completing a closed-circuit television (CCTV) project on time and within budget is not an
easy thing. Scheduling and planning in the CCTV project hold an essential role in predicting …

As a company engaged in the distribution of wireless devices, Return Material Authorization
(RMA) is a mandatory service that must be owned by the company. RMA is a part of the …

Excellent Service is one of the goals of the company which is always leveled and
maintained. One of the performance assessments the main service of a terminal is how fast …

Process discovery obtains a process model of activity records. There are two
representations of process model, ie a probabilistic model and a deterministic model. A …

–The background of this research is facing challenges in identifying process paths that are
not in accordance with standard operating procedures (SOPs). The purpose of this research …

Agile is a method in software development that demand the development teams to work fast
and adapt to changes that happens along the way. However, in the fact, there are activities …

The stock composite cost is utilized as a marker to tell the presentation of the recorded open
organizations. The past stock costs in the financial exchange can be utilized for anticipating …