This article reviews research that uses conversation analysis to analyze online interaction.
Research in this area has tended to focus on several key areas, and these are addressed in …

The use of text-based chatbots offering individual support to customers has increased
steadily in recent years. However, thus far, research has focused on comparing text-based …

Many online learning experiences integrate some form of dialogic interaction among
instructors and learners. However, the degree to which these individuals come to a mutual …

The use of conversation analysis (CA) as a method for analysing the interactional practices
of online communication has been growing in recent years (Giles et al., 2015). A key …

This paper uses conversation analysis to explore the communicative functions of one emoji
in a mobile reading community in China. In contrast to semiotic approaches to emoji that …

Digital communication technologies led to a revolution in how people interact at work:
relying on computer-mediated communication technologies is now a must, rather than an …

Through a translanguaging lens, trans-semiotizing emphasizes the entanglement of
language and other semiotic resources to negotiate meaning. Recent studies have begun to …

The present study investigates functions of 'laugh'particles like haha, hehe or hihi in a
corpus of German WhatsApp text messages. It contributes to research on …

The role of knowledge in social interaction has been a recent research concern across
several fields and the emergence of epistemics as a concept to understand information …

This paper explores the interactional pragmatic characteristics of multimodal memetic
content facilitated by Twitter affordances, notably the functions of retweeting and quote …