Investigating the influence of artificial intelligence on business value in the digital era of strategy: A literature review

NA Perifanis, F Kitsios - Information, 2023 - mdpi.com
For organizations, the development of new business models and competitive advantages
through the integration of artificial intelligence (AI) in business and IT strategies holds …

Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants

ECX Aw, GWH Tan, TH Cham, R Raman… - … Forecasting and Social …, 2022 - Elsevier
Artificial intelligence is disrupting the retail industry. Digital voice assistants as one of the
most popular AI technologies are poised to revolutionize consumers' shopping journeys yet …

Have we controlled properly? Problems with and recommendations for the use of control variables in information systems research

WL Shiau, PYK Chau, JB Thatcher, CI Teng… - International Journal of …, 2024 - Elsevier
Statistical controls can ensure accurate estimates of causal effects in the evaluation of
alternative explanations. However, the research method literature has raised concerns …

The rise of artificial intelligence–understanding the AI identity threat at the workplace

M Mirbabaie, F Brünker, NRJ Möllmann, S Stieglitz - Electronic Markets, 2022 - Springer
Artificial intelligence (AI) is being increasingly integrated into enterprises to foster
collaboration within humanmachine teams and assist employees with work-related tasks …

What do I do in a world of artificial intelligence? Investigating the impact of substitutive decision-making AI systems on employees' professional role identity

F Strich, AS Mayer, M Fiedler - Journal of the Association for …, 2021 - aisel.aisnet.org
Artificial intelligence (AI) systems in the workplace increasingly substitute for employees'
tasks, responsibilities, and decision-making. Consequently, employees must relinquish core …

The acceptance of chatbots in an enterprise context–A survey study

F Brachten, T Kissmer, S Stieglitz - International Journal of Information …, 2021 - Elsevier
While Interactive systems such as Chatbots, are well known in personal environments with
technologies like “Apple's Siri” or the “Google's Assistant”, the acceptance of said …

[HTML][HTML] Blockchain-enabled decentralized identity management: The case of self-sovereign identity in public transportation

L Stockburger, G Kokosioulis, A Mukkamala… - Blockchain: Research …, 2021 - Elsevier
Identity management has been ripe for disruption over the past few years due to recurring
incidents of data breaches that have led to personal information leaks and identity theft. The …

Why do retail customers adopt artificial intelligence (AI) based autonomous decision-making systems?

S Sharma, N Islam, G Singh… - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
Advancements in Artificial Intelligence (AI) have led to the development of autonomous
decision-making processes, allowing customers to delegate decisions and tasks. Such …

Leveraging social media for SMEs: Findings from a bibliometric review

A Pellegrino, M Abe - Sustainability, 2023 - mdpi.com
This bibliometric review explores the role of social media in small-and medium-sized
enterprises (SMEs) by examining the current literature and identifying research gaps. A …

Understanding the mechanism between IT identity, IT mindfulness and mobile health technology continuance intention: An extended expectation confirmation model

C Wu, Y Zhou, R Wang, S Huang, Q Yuan - Technological Forecasting and …, 2022 - Elsevier
Health outcomes realization is a long-term and unremitting process. As a result, continuous
use benefits both mobile health (mHealth) technology vendors and mHealth users. The …