Business chatbots with deep learning technologies: State-of-the-art, taxonomies, and future research directions
With the support of advanced hardware and software technology, Artificial Intelligence (AI)
techniques, especially the increasing number of deep learning algorithms, have spawned …
techniques, especially the increasing number of deep learning algorithms, have spawned …
[HTML][HTML] Customer service chatbot enhancement with attention-based transfer learning
Customer service is an important and expensive aspect of business, often being the largest
department in most companies. With growing societal acceptance and increasing cost …
department in most companies. With growing societal acceptance and increasing cost …
Improving customer service chatbots with attention-based transfer learning
JJ Bird - arXiv preprint arXiv:2111.14621, 2021 - arxiv.org
With growing societal acceptance and increasing cost efficiency due to mass production,
service robots are beginning to cross from the industrial to the social domain. Currently …
service robots are beginning to cross from the industrial to the social domain. Currently …