Three decades of customer value research: paradigmatic roots and future research avenues

VA Zeithaml, K Verleye, I Hatak… - Journal of Service …, 2020 - journals.sagepub.com
The last three decades have witnessed a resurgence of research on the topic of customer
value. In search of a comprehensive integration and analysis of this research—including …

Towards nexus-based governance: defining interactions between economic activities and Sustainable Development Goals (SDGs)

JA Van Zanten, R van Tulder - International Journal of Sustainable …, 2021 - Taylor & Francis
The success of the Sustainable Development Goals (SDGs) depends on solving the 'nexus'
challenge: how can positive interactions between SDGs be optimised, and negative …

Conceptualizing the elements of value in public services: insights from practitioners

T Cui, K Aulton - Public Management Review, 2023 - Taylor & Francis
At the heart of Public Service Logic (PSL) is an explicit focus on 'value'in the context of public
services. However, the concept of value remains undertheorized. This paper integrates …

Re-thinking sustainable development within Islamic worldviews: a systematic literature review

O Al-Jayyousi, E Tok, SM Saniff, WN Wan Hasan… - Sustainability, 2022 - mdpi.com
Many models of economic growth and sustainable development like circular economy,
doughnut economy, and sharing economy were articulated to address the global issues …

Measuring museum sustainability in China: a DSR model-driven approach to empower sustainable development goals (SDGs)

S Wang, L Yu, Y Rong - Humanities and Social Sciences …, 2024 - nature.com
In the past few years, sustainable development has undoubtedly become an essential
perspective for museums. Museums have been committed to raising social awareness …

Understanding social responsibility and relational pressures in nonprofit organisations

F Azmat, R Rentschler, B Lee… - Human Relations, 2023 - journals.sagepub.com
Relational pressures across multiple levels push organisations to behave socially
responsibly or sometimes irresponsibly. But how do relational pressures across multiple …

An analysis of negative reviews in top art museums' Facebook sites

DS Waller, HJ Waller - Museum Management and Curatorship, 2019 - Taylor & Francis
Social media has had a profound effect on cultural-based institutional practice. The
relationship between social media and these institutions is reflected in the services they …

Tasting the difference: A relational-epistemic approach to aesthetic collaboration in haute cuisine

N Louisgrand, G Islam - Organization Studies, 2021 - journals.sagepub.com
Collaboration during aesthetic production is inherently complex, involving difficult-to-
articulate aspects of aesthetic judgement as well as relational questions that are inherently …

Value creation process and outcomes in social inclusion focused services

E Winston, AS Ferdous, R Rentschler… - European Journal of …, 2022 - emerald.com
Purpose This study aims to elucidate the value creation process within a culturally
diversified museum (CDM), which aims to achieve social inclusion, ie bridging the social …

Arts-Based Management between Actions and Conjunctions: Lessons from a Systematic Bibliometric Analysis

L Safaa, A Khazi, D Perkumienė… - Administrative Sciences, 2023 - mdpi.com
The imperative demands placed on modern business management necessitate the
exploration of novel approaches to adapt, innovate, and ensure effectiveness and efficiency …