How social capital builds online brand advocacy in luxury social media brand communities
A Wong - Journal of Retailing and Consumer Services, 2023 - Elsevier
The growth in luxury consumption has fuelled interest in understanding consumer
perceptions of luxury brands, particularly with the escalation of social media usage. This …
perceptions of luxury brands, particularly with the escalation of social media usage. This …
Psychological empowerment and user satisfaction: Investigating the influences of online brand community participation
SH Hsieh, CT Lee, TH Tseng - Information & Management, 2022 - Elsevier
The exponential growth of online brand communities has created a platform where
empowered consumers can share knowledge and experiences and participate in …
empowered consumers can share knowledge and experiences and participate in …
“I'm hatin'it”! Negative consumer–brand relationships in online anti-brand communities
A Brandão, P Popoli - European Journal of Marketing, 2022 - emerald.com
Purpose This paper aims to provide a better understanding of negative consumer–brand
relationships in social-media-based anti-brand communities from a consumer culture theory …
relationships in social-media-based anti-brand communities from a consumer culture theory …
[HTML][HTML] Enhancing sustainable cosmetics brand purchase: a comprehensive approach based on the sor model and the triple bottom line
Profitable and dynamic, the cosmetics industry strives to conform to the environmental ideals
and practices of the 21st century. For years, NGOs, the media, and consumers have accused …
and practices of the 21st century. For years, NGOs, the media, and consumers have accused …
How to measure social capital in an online brand community? A comparison of three social capital scales
SW Jeong, S Ha, KH Lee - Journal of Business Research, 2021 - Elsevier
Despite that social capital is widely used to explain social interactions and networking on
social media, there is no consensus on the measurement of social capital, and successful …
social media, there is no consensus on the measurement of social capital, and successful …
Promoting customer value co-creation through social capital in online brand communities: The mediating role of member inspiration
Y Cao, J Lin, Z Zhou - Computers in Human Behavior, 2022 - Elsevier
This study aims to investigate how social capital can promote customer value co-creation
behavior in Online Brand Communities (OBCs). It further explores the mediating role of …
behavior in Online Brand Communities (OBCs). It further explores the mediating role of …
More gain, more give? The impact of brand community value on users' value co-creation
J Liao, J Pang, X Dong - Journal of Retailing and Consumer Services, 2023 - Elsevier
Users' value co-creation behaviors contribute to the prosperity of brand communities as well
as brand performance. This article aims to answer a basic question: are brand community …
as brand performance. This article aims to answer a basic question: are brand community …
[HTML][HTML] Social capital and consumer happiness: toward an alternative explanation of consumer-brand identification
The purposes of this study are to integrate organizational social capital theory and consumer
happiness in a prior brand identification model and test the antecedents and consequences …
happiness in a prior brand identification model and test the antecedents and consequences …
Antecedents of smartphone brand switching: a push–pull–mooring framework
J Liao, M Li, H Wei, Z Tong - Asia Pacific Journal of Marketing and …, 2021 - emerald.com
Purpose Recent years have witnessed the increasingly fierce competition amongst
smartphone brands. Hence, smartphone firms urge to prevent current consumers from …
smartphone brands. Hence, smartphone firms urge to prevent current consumers from …
Assessing the moderating roles of brand equity, intellectual capital and social capital in Chinese luxury hotels
CH Liu, JF Jiang - Journal of Hospitality and Tourism Management, 2020 - Elsevier
To highlight the importance of intellectual property, the authors first introduce an integrated
moderated mediation model to explore the relationships between intellectual capital …
moderated mediation model to explore the relationships between intellectual capital …