How social capital builds online brand advocacy in luxury social media brand communities

A Wong - Journal of Retailing and Consumer Services, 2023 - Elsevier
The growth in luxury consumption has fuelled interest in understanding consumer
perceptions of luxury brands, particularly with the escalation of social media usage. This …

Psychological empowerment and user satisfaction: Investigating the influences of online brand community participation

SH Hsieh, CT Lee, TH Tseng - Information & Management, 2022 - Elsevier
The exponential growth of online brand communities has created a platform where
empowered consumers can share knowledge and experiences and participate in …

“I'm hatin'it”! Negative consumer–brand relationships in online anti-brand communities

A Brandão, P Popoli - European Journal of Marketing, 2022 - emerald.com
Purpose This paper aims to provide a better understanding of negative consumer–brand
relationships in social-media-based anti-brand communities from a consumer culture theory …

[HTML][HTML] Enhancing sustainable cosmetics brand purchase: a comprehensive approach based on the sor model and the triple bottom line

C Grădinaru, DR Obadă, IA Grădinaru, DC Dabija - Sustainability, 2022 - mdpi.com
Profitable and dynamic, the cosmetics industry strives to conform to the environmental ideals
and practices of the 21st century. For years, NGOs, the media, and consumers have accused …

How to measure social capital in an online brand community? A comparison of three social capital scales

SW Jeong, S Ha, KH Lee - Journal of Business Research, 2021 - Elsevier
Despite that social capital is widely used to explain social interactions and networking on
social media, there is no consensus on the measurement of social capital, and successful …

Promoting customer value co-creation through social capital in online brand communities: The mediating role of member inspiration

Y Cao, J Lin, Z Zhou - Computers in Human Behavior, 2022 - Elsevier
This study aims to investigate how social capital can promote customer value co-creation
behavior in Online Brand Communities (OBCs). It further explores the mediating role of …

More gain, more give? The impact of brand community value on users' value co-creation

J Liao, J Pang, X Dong - Journal of Retailing and Consumer Services, 2023 - Elsevier
Users' value co-creation behaviors contribute to the prosperity of brand communities as well
as brand performance. This article aims to answer a basic question: are brand community …

[HTML][HTML] Social capital and consumer happiness: toward an alternative explanation of consumer-brand identification

M Yoshida, BS Gordon, JD James - Journal of Brand Management, 2021 - ncbi.nlm.nih.gov
The purposes of this study are to integrate organizational social capital theory and consumer
happiness in a prior brand identification model and test the antecedents and consequences …

Antecedents of smartphone brand switching: a push–pull–mooring framework

J Liao, M Li, H Wei, Z Tong - Asia Pacific Journal of Marketing and …, 2021 - emerald.com
Purpose Recent years have witnessed the increasingly fierce competition amongst
smartphone brands. Hence, smartphone firms urge to prevent current consumers from …

Assessing the moderating roles of brand equity, intellectual capital and social capital in Chinese luxury hotels

CH Liu, JF Jiang - Journal of Hospitality and Tourism Management, 2020 - Elsevier
To highlight the importance of intellectual property, the authors first introduce an integrated
moderated mediation model to explore the relationships between intellectual capital …