Organizing Virtual Care, Digital Services Replacing Hospital In-and Outpatient Care

W van Harten, C Doggen, L Kooij - Mayo Clinic Proceedings: Digital Health, 2024 - Elsevier
Hospital based digital-and virtual care is becoming increasingly common and its' reach and
scope are expanding in terms of patients groups and technologic sophistication. The …

The role of digital adoption capability on hospital performance in Indonesia moderated by environmental dynamism

F Binsar, TN Mursitama, M Hamsal… - Journal of Health …, 2024 - emerald.com
Purpose The adoption of digital technology has not been able to overcome the problem of
patient healthcare service quality in Indonesian hospitals, especially in lower middle-class …

[HTML][HTML] Impact of digital health on the quadruple aims of healthcare: A correlational and longitudinal study (Digimat Study)

L Woods, R Eden, D Green, A Pearce… - International Journal of …, 2024 - Elsevier
Background Digital healthcare aims to deliver on the quadruple aim: enhance patient
experiences, improve population health, reduce costs and improve provider experiences …

Enhancing loyalty in Islamic hospitals: Exploring customer experience as mediating variables

C Purnama, M Rahmah, D Fatmah… - Review of Islamic …, 2024 - journal.uii.ac.id
Purpose–This study investigates the impact of service quality and corporate image on
customer experience and loyalty within health institutions. Methodology–Utilizing a …