Online food delivery is now the new normal in the food industry, attributed to consumers'
changing lifestyles and dietary patterns. The busy schedule of consumers does not allow …

Background Academic interest in the use of social media data is rapidly increasing. The
application of social media analysis in various domains is an emerging trend due to a …

Over the years, the dynamic advancement of technology has shaped the food and beverage
industry in Malaysia. Today, the huge shift in the industry has resulted in consumers seeking …

Resumen BERSELLI, Cristiane; DE SOUSA SANTOS, Glaubia; MESQUITA GOMES RICCI,
Rosiane y GADOTTI DOS ANJOS, Sara Joana. Los canales de distribución y las estrategias …

This paper aims to examine the impact of social media use on consumers' restaurant
choices. It presents data from a questionnaire developed for examining social media use …

Sažetak The purpose of this research is to explore the perceived value of extraordinary
experience and compare it with an ordinary one in the context of food consumption. We …

Electronic word-of-mouth (eWOM) has gained importance with the emergence of new online
tools and the hospitality sector is at the core of this phenomenon. In this study, we use a data …

This research examined how multi-sensory dimensions like sight, sound, and smell would
influence customer attitudes toward quick-service restaurants, restaurant patronage …

Building and maintaining brand loyalty is crucial for every organisation in such competitive
business environment and organisations in the hospitality industry are not spared. Hotels …

Despite the growing literature on consumer participation on social media, little is known
about customer experiences of social media interactions with brands and the subsequent …