Channel strategy and the management of fake reviews in a catering platform service supply chain

P He, V Shi, J Zhang, X Chen - Expert Systems with Applications, 2024 - Elsevier
With the burgeoning of the platform economy, the online-to-offline catering industry has
developed rapidly. However, the industry faces various challenges, such as fierce channel …

The restaurant delivery problem with uncertain cooking time and travel time

G Xue, Z Wang, Y Wang - Computers & Industrial Engineering, 2024 - Elsevier
Eliminating delays under uncertain delivery conditions presents a formidable challenge for
meal delivery platforms. Nevertheless, by implementing effective measures, these platforms …

Evidence-based equilibrium analysis of two-sided market in food delivery industry

H Jo, J Shin - Journal of Retailing and Consumer Services, 2024 - Elsevier
The food delivery service market is growing rapidly, driven by the increasing demand for
online platforms. This study focuses on the crucial issue of determining appropriate delivery …

Group Buying Pricing Strategies of O2O Restaurants in Meituan Considering Service Levels

D Dai, H Ma, M Zhao, T Fan - Systems, 2023 - mdpi.com
After the COVID-19 pandemic has subsided, the catering industry has returned to its
previous thriving scene. Many restaurants have launched group buying services and …

Balance between profit and fairness: regulation of online food delivery (OFD) platforms

X Ji, X Li, S Wang - International Journal of Production Economics, 2024 - Elsevier
The rapidly developing online food delivery business is a novel “ecosystem” involving digital
platforms, restaurants, delivery-workers, and customers. Continuous expansion of its market …

How to cooperate in a three-tier food delivery service supply chain

S Ma, Y He, R Gu, CH Yeh - Journal of Retailing and Consumer Services, 2024 - Elsevier
This paper studies a three-tier food delivery service supply chain (FDSSC) composed of one
restaurant that is responsible for providing food and catering services, one food delivery …

[HTML][HTML] AI-powered in the digital age: Ensemble innovation personalizes the food recommendations

C Yaiprasert, AN Hidayanto - … of Open Innovation: Technology, Market, and …, 2024 - Elsevier
This study proposes and evaluates a novel approach utilizing ensemble machine learning
techniques for personalized meal services to address a critical gap in understanding AI …

Optimal strategies of the online-to-offline instant delivery service of grocery retailers

W Qin, P Yuhan, Y Cuiting, H Yu, L Danping - SAGE Open, 2023 - journals.sagepub.com
The advantages of an O2O instant delivery service over the traditional retail model for
grocery retailers in the local market lie in the ability to increase sales by expanding …

Fairness, profits and social welfare: the implications of pay-what-you-want in online food delivery

A Shroff, BJ Shah, H Gajjar - Asia Pacific Journal of Marketing and …, 2024 - emerald.com
Purpose Pay-what-you-want (PWYW) is a pricing strategy implemented in a variety of
settings like supermarkets and museums, in which consumers determine the price they are …

Dynamic effects of parallel selling channels on the electronic marketplace reputation and performance

S Ebrahimi, M Fathian… - Annals of Operations …, 2024 - Springer
By the spread of coronavirus disease 2019, the first option of most consumers for shopping
is being e-marketplaces. As a result, under such a situation, e-marketplaces face intense …