A leading textbook in its field, Human Resource Management at Work provides a clear
introduction to the multiple meanings of HRM (human resource management) and the …

Research on interactive service work has paid close attention to how organizations and
frontline employees deal with the inherent complexity of the customer–employee–employer …

Retail offers notoriously bad jobs that exist at the nexus of work and consumption. Previous
brand-based retail studies assert that youth workers see the stores' coolness and the …

There is a modest but growing body of scholarly literature on experiences of retail work, with
only a handful of studies existing on retail organizing. Before Revolutionizing Retail, no …

The study examines trends in part-time employment among school students (15–20 years
old) in Sweden. Using data from the Swedish Labor Force Survey (2006–2019) and …

Retail workers are a significant but largely unorganized group in Canada and the United
States. However, in recent years, there has been a marked increase in efforts to organize …

In malls across the United States, clothing retail workers navigate low wages and
unpredictable schedules. Despite these problems, they devote time and money to mirror the …

Drawing on three main bodies of research–HRM, labour economics and work psychology–
this chapter outlines what one knows about recruitment and selection, specifically in the UK …

This article examines retail organizing with a focus on the role of emotions. The data enlisted
were collected through participant observation in organizing projects and interviews with …

Some researchers suggest that their consumer identity helps explain why workers take retail
jobs. Retail clothing workers often receive minimum wages, no benefits, little training, and …