Employees are essential for the effective delivery of public services. Interest in human
resource management (HRM) has increased, yet we still have much to learn about the …

Studies of the performance effects of performance-related pay (PRP) and other-regarding
motivations such as public service motivation (PSM) show that organizational goals and …

Although the public management literature argues that public service motivation (PSM) is an
important predictor of job satisfaction, insights on if and how public organizations can use …

Public sector organizations are competing with the private sector for highly qualified staff.
But the public sector lost attraction as an employer of choice. Public service motivation …

How can governments manage civil servants to enhance public service motivation (PSM)?
Despite the centrality of PSM in public administration research, the effects of management …

The public sector provides a broad range of incentives to apply for jobs, but these incentives
have rarely been studied in concert. The present study disentangles how job candidates …

Purpose Public organisations face increasing challenges to attract young and highly
qualified staff. Previous studies have shown that public service motivation (PSM) is …

This entry provides an overview of the state of the art on public service motivation (PSM)
research, which is the drive people have to contribute society. This concept, introduced in …

Using a bibliometric approach, this quantitative study collects and analyses 61 publications
on Public Service Motivation and Leadership simultaneously, within the public …

Purpose When public employees demonstrate ambidexterity in serving customers, through
efficiently providing customers with current public services as well as exploring ways to …