Characterizing the motivational mechanism behind taxi driver's adoption of electric vehicles for living: Insights from China

M Zhou, P Long, N Kong, L Zhao, F Jia… - … Research Part A: Policy …, 2021 - Elsevier
Replacing combustion vehicles with electric vehicles has been promoted by the Chinese
government as a viable policy to reduce fuel consumption and greenhouse gas emissions …

Price, service quality and trust on online transportation towards customer satisfaction

Y Pasharibu, EL Paramita… - Jurnal Ekonomi Dan …, 2018 - ejournal.uksw.edu
Recently, online transportation that enables people to freely choose and order transportation
services with their smartphones is growing very rapidly in Indonesia. This study aims to test …

Service quality assessment of ride-sourcing services: A distinction between ride-hailing and ride-sharing services

A Kumar, A Gupta, M Parida, V Chauhan - Transport Policy, 2022 - Elsevier
With the rapid advancement of wireless technology and internet services, ride-sourcing
services have become an integral part of providing door-to-door connectivity to passengers …

Collaborative consumption continuance: a mixed-methods analysis of the service quality-loyalty relationship in ride-sharing services

WM Lim, G Gupta, B Biswas, R Gupta - Electronic Markets, 2022 - Springer
Extant studies in collaborative consumption have theorized service quality as the distinctive
perception of customers. Improved service quality can enable customers to positively …

[HTML][HTML] A review of studies on service quality of intermediate public transport

A Jaiswal, M Manoj, G Tiwari - IATSS Research, 2022 - Elsevier
Intermediate public transport (IPT) or paratransit is an indispensable part of the
transportation system in low and middle-income countries. This paper presents the state-of …

Economic and socioeconomic assessment of replacing conventional public transit with demand responsive transit services in low-to-medium density areas

J Berrada, A Poulhès - Transportation Research Part A: Policy and Practice, 2021 - Elsevier
The emergence of demand responsive transport (DRT) services is restructuring mobility in
the urban universe. They provide a high level of service and in many cases compete with …

Determinants of users' perceived taxi service quality in the context of a developing country

S Askari, F Peiravian, N Tilahun… - Transportation …, 2021 - Taylor & Francis
Taxis play an indispensable role as the main mode of paratransit in many cities in the
developing countries. To the best of our knowledge, research on taxi service quality, and …

A conceptual paper on SERVQUAL-framework for assessing quality of Internet of Things (IoT) services

SM Hizam, W Ahmed - arXiv preprint arXiv:2001.01840, 2020 - arxiv.org
Service quality possesses the vital prominence in usability of innovative products and
services. As technological innovation has made the life synchronized and effective, Internet …

[HTML][HTML] Exploring paratransit service quality based on low-income women's perception: A case study in Dhaka city by structural equation model (SEM)

F Rahman - IATSS Research, 2022 - Elsevier
In developing countries paratransit plays a vital role as a public transport mode since mass
transit system is inadequate. This research investigates low-income working womens …

Social and trip-level predictors of pooled ride-hailing service adoption in the Greater Boston region

SR Gehrke, MP Huff, TG Reardon - Case Studies on Transport Policy, 2021 - Elsevier
Ridesharing holds promise as a more efficient and sustainable version of emergent ride-
hailing services. However, the adoption of pooled services in which individuals pay a …