At what level (and in whom) we trust: Trust across multiple organizational levels

CA Fulmer, MJ Gelfand - Journal of management, 2012 - journals.sagepub.com
Despite the importance of trust across multiple levels in organizations, extant reviews have
focused predominantly on trust at the individual level. A systematic review of trust research …

All you need is trust? A critical review of the trust and entrepreneurship literature

F Welter - International Small Business Journal, 2012 - journals.sagepub.com
This article critically reviews the literature pertaining to trust and entrepreneurship,
highlighting the diversity and complexity of this construct. In addition, the interdependency of …

[HTML][HTML] The development of international e-commerce in retail SMEs: An effectuation perspective

D Tolstoy, ER Nordman, SM Hånell, N Özbek - Journal of World Business, 2021 - Elsevier
There is an urgent need in the field of international entrepreneurship to elucidate how SMEs
can pursue new opportunities in a digital international business environment. The purpose …

[HTML][HTML] Entrepreneurial orientation, organizational culture and business performance in SMEs: Evidence from emerging economy

Z Arabeche, A Soudani, M Brahmi, L Aldieri, CP Vinci… - Sustainability, 2022 - mdpi.com
The study objective is to empirically examine the mediating role of organizational culture on
entrepreneurial orientation (EO) and business performance relationships in Algerian …

When can you trust “trust”? Calculative trust, relational trust, and supplier performance

L Poppo, KZ Zhou, JJ Li - Strategic management journal, 2016 - Wiley Online Library
Our research empirically assesses two distinct bases for trust: calculative trust, based on a
structure of rewards and penalties, versus relational trust, a judgment anchored in past …

Characterizing customer experience management in business markets

L Witell, C Kowalkowski, H Perks, C Raddats… - Journal of Business …, 2020 - Elsevier
Managing the customer experience has become a top priority for marketing managers and
researchers. Research on customer experience management (CEM) has traditionally …

How B2B platform improves Buyers' performance: Insights into platform's substitution effect

L Zhou, H Mao, T Zhao, VL Wang, X Wang… - Journal of Business …, 2022 - Elsevier
Platforms are observed to gradually replace traditional pipeline supply chains. To better
understand how platforms can assist business buyers in improving their bottom-line, this …

Distance without direction: Restoring credibility to a much-loved construct

S Zaheer, MS Schomaker, L Nachum - Journal of International Business …, 2012 - Springer
In this commentary we build on Shenkar's (2001) award-winning critique of cultural distance,
arguing that most distance constructs, in fact, suffer the same flaws because they …

Governing buyer–supplier relationships through transactional and relational mechanisms: Evidence from China

Y Liu, Y Luo, T Liu - Journal of operations management, 2009 - Elsevier
Building on economic and social exchange theories, this study investigates the different
roles transactional and relational mechanisms have in hindering opportunism and improving …

Implementing supply chain information integration in China: The role of institutional forces and trust

S Cai, M Jun, Z Yang - Journal of operations management, 2010 - Elsevier
This study investigates the effects of Chinese companies' institutional environment on the
development of trust and information integration between buyers and suppliers. Three …