To improve safety performance, many healthcare organizations have sought to emulate high
reliability organizations from industries such as nuclear power, chemical processing, and …

The purpose of this review is to extend extant conceptualizations of readiness for change as
an individual-level phenomenon. This review-of-reviews focuses on existing conceptual …

This paper traces the main lines of evolution of the organization of professional work. The
argument is illustrated with material on the case of doctors and hospitals. While market and …

A complete resource, this handbook presents current knowledge on concepts and methods
of human factors and ergonomics, and their applications to help improve quality, safety …

Background: Middle managers play key roles in hospitals as the bridge between senior
leaders and frontline staff. Yet relatively little research has focused on their role in …

This challenging and highly practical book draws on the findings from an international study
designed to help practitioners and researchers understand the factors and processes that …

The United States health care system is plagued with quality problems. We draw on
management research to explain why it has been so difficult to improve quality of care …

Background: Evidence suggests that top managers' support influences middle managers'
commitment to innovation implementation. What remains unclear is how top managers' …

Purpose–Lean healthcare is used in a growing number of hospitals to increase efficiency
and quality of care. However, healthcare organizations encounter problems with the …

Team performance is increasingly recognised as an essential foundation of good surgical
care and a determinant of good surgical outcome. To understand team performance and to …