Abstract Open Innovation and Services Science are two distinct paradigms that share some
principles 0. While some attempts to investigate open innovation according to a service …

This paper provides a practical example of how service and systems theories can be
successfully integrated to develop a comprehensive analysis and theorization of solutions …

This paper focuses on a knowledge–based decision system for human resource
management within public administrations, with the aim of improving the service quality. In …

This paper focuses on improvements of logistics via removal of weakness points inside the
district Agro Nocerino Sarnese (Italy, region Campania), famous for the export of products of …

This paper focuses on a decision system for family–run businesses. The aim is to capture
the leadership instinct and experience in order to guarantee a human resource …

In public and local administration contexts, the organizational structures depend on
bureaucratic aspects. This often implies that people are engaged in offices and their …