Yiyecek İçecek İşletmelerinde Hizmet Hatası Telafi Stratejilerinin Müşteri Memnuniyeti ve Tekrar Ziyaret Etme Niyeti Üzerine Etkisi (The Effect of Service Failure …
M AKSOY, S ETYEMEZ, F PEKTAŞ - Journal of Tourism & Gastronomy …, 2024 - jotags.net
The fact that production and consumption are simultaneous in food and beverage
businesses, which are one of the important businesses of the service sector, and the …
businesses, which are one of the important businesses of the service sector, and the …