Framing the servitization transformation process: A model to understand and facilitate the servitization journey

T Baines, AZ Bigdeli, R Sousa, A Schroeder - International Journal of …, 2020 - Elsevier
The concept of servitization is well established in the literature, and yet the processes of
organisational change that manufacturers undergo to compete through services have …

Decoding the context of servitization: socio-technical pivots on the journey to service-oriented business models in manufacturing firms

J Kurtz, P Meyer, A Roth - Production Planning & Control, 2023 - Taylor & Francis
Servitization has been discussed in academia and practice for decades, but there is still a
lack of concrete guidance for manufacturing firms to orchestrate their servitization journeys …

Combining and Prioritising Dynamic Capabilities for Servitization in Small and Medium-sized Enterprises

PT Jackson - 2021 - publications.aston.ac.uk
UK manufacturers are facing unprecedented challenges, so must find new ways of
developing competitive advantage, enhancing productivity, and building resilience. One …