Information technology continuance intention: A systematic literature review
A Nabavi, MT Taghavi-Fard, P Hanafizadeh… - International Journal of …, 2016 - igi-global.com
This article provides a systematic review of 191 research articles published on the
Information Technology (IT) continuance intention between 2001 and 2014. The IT …
Information Technology (IT) continuance intention between 2001 and 2014. The IT …
I, Chatbot: Modeling the determinants of users' satisfaction and continuance intention of AI-powered service agents
Chatbots are mainly text-based conversational agents that simulate conversations with
users. This study aims to investigate drivers of users' satisfaction and continuance intention …
users. This study aims to investigate drivers of users' satisfaction and continuance intention …
Doing good for society! How purchasing green technology stimulates consumers toward green behavior: A structural equation modeling–artificial neural network …
Many countries have recognized the urgent need to address environmental problems, such
as air pollution, waste disposal, global warming, and natural resource depletion, through the …
as air pollution, waste disposal, global warming, and natural resource depletion, through the …
Understanding continuance usage intention of mHealth in a developing country: An empirical investigation
Purpose This study aims to understand the factors affecting the continuance usage intention
(CUI) of mHealth among the rural elderly. Design/methodology/approach An integrated …
(CUI) of mHealth among the rural elderly. Design/methodology/approach An integrated …
The role of user adaptation and trust in understanding continuance intention towards mobile shopping: An extended expectation-confirmation model
With the rapid growth and intense competition of the mobile commerce market, mobile
vendors consider retaining current users and facilitating them to continue shopping as vital …
vendors consider retaining current users and facilitating them to continue shopping as vital …
Web functionality, web content, information security, and online tourism service continuance
Z Liao, X Shi - Journal of Retailing and Consumer Services, 2017 - Elsevier
This paper aims at examining key information dimensions in association with online tourism
service continuance from the consumer perspective. We propose a conceptual model and …
service continuance from the consumer perspective. We propose a conceptual model and …
Customers' continuance intention regarding mobile service providers: A status quo bias perspective
A Khedhaouria, R Thurik, C Gurau… - Journal of Global …, 2016 - igi-global.com
Using a status quo bias perspective, this paper examines the relation between customers'
inertia and continuance intention, identifying the moderating role of contractual subscription …
inertia and continuance intention, identifying the moderating role of contractual subscription …
[HTML][HTML] The effect of visualisation on user experience in recommender systems
WY Liang, CC Huang, TL Tseng, ZY Wang - 2021 - informationr.net
Method. This study provides the first empirical test of post-acceptance model adaption for
information system continuance in the context of recommender systems. Based on the …
information system continuance in the context of recommender systems. Based on the …
A correlated uniqueness model of service quality measurement among users of cloud-based service platforms
This research furthers understanding of whether consumers of cloud-based service
platforms can distinguish between gap theory dimensions (ie, expectation and performance) …
platforms can distinguish between gap theory dimensions (ie, expectation and performance) …
Relational perspectives of perceived service quality in the online and offline environments: a meta-analysis
H Najjar - Journal of Relationship Marketing, 2020 - Taylor & Francis
Today, service quality is a major driver enhancing and consolidating the relationship
between consumers and their service providers. The diversity of research in this context …
between consumers and their service providers. The diversity of research in this context …