Brand attachment: a review and future research

AS Shimul - Journal of Brand Management, 2022 - Springer
This paper conducts an integrative review and provides a synthesisation of key themes in
the brand attachment literature. A total of 171 papers were selected and analysed using a …

How do experiences enhance brand relationship performance and value co-creation in social commerce? The role of consumer engagement and self brand …

W Nadeem, TM Tan, M Tajvidi, N Hajli - Technological Forecasting and …, 2021 - Elsevier
The presence of brands on social networking sites is raising the competitive bar and
providing opportunities for consumers to experience products and services. In this sense, it …

Compulsive buying of branded apparel, its antecedents, and the mediating role of brand attachment

XJ Lim, JH Cheah, TH Cham, H Ting… - Asia Pacific Journal of …, 2020 - emerald.com
Purpose Compulsive buying continues to be a maladaptive behavior that draws the attention
of both scholars and marketers. The present study aims to investigate the determinants of …

Recover from a service failure: The differential effects of brand betrayal and brand disappointment on an exclusive brand offering

TM Tan, MS Balaji, EL Oikarinen, S Alatalo… - Journal of Business …, 2021 - Elsevier
Brand managers inevitably have to face service failures and respond to them. Undertaking
brand recovery is essential as customers might desire to take revenge or spread negative …

[HTML][HTML] Balancing food waste and sustainability goals in online food delivery: Towards a comprehensive conceptual framework

A Shankar, A Dhir, S Talwar, N Islam, P Sharma - Technovation, 2022 - Elsevier
Increasing food waste is a major threat to sustainability and food security. Recognizing the
issue, the United Nations Sustainable Development Goal (SDG) 12 mandates reducing …

Demystifying the link between emotional loneliness and brand loyalty: Mediating roles of nostalgia, materialism, and self‐brand connections

HS Loh, SS Gaur, P Sharma - Psychology & Marketing, 2021 - Wiley Online Library
This paper explores the mechanism by which consumers use their self‐brand connections
and emotional attachment with brands to cope with the emotional loneliness that may be …

Does crowdsourcing necessarily lead to brand engagement? The role of crowdsourcing cues and relationship norms on customer-brand relationships

MM Herter, S Shuqair, DC Pinto, AS Mattila… - Journal of Product & …, 2023 - emerald.com
Does crowdsourcing necessarily lead to brand engagement? The role of crowdsourcing cues
and relationship norms on customer-brand relationships | Emerald Insight Books and …

The role of consumer-brand engagement towards driving brand loyalty: Mediating effect of relationship quality

K Adhikari, RK Panda - Journal of Modelling in Management, 2019 - emerald.com
Purpose The present research attempts to empirically examine the influence of consumer-
brand engagement, its potent antecedents, and relationship quality towards creating and …

When AI-based services fail: examining the effect of the self-AI connection on willingness to share negative word-of-mouth after service failures

B Huang, M Philp - The Service Industries Journal, 2021 - Taylor & Francis
Recent proliferation of artificial intelligence (AI) in service encounters gives rise to questions
on how consumers respond to these novel technologies. This study seeks to examine the …

The power of brand nostalgia: Contrasting brand personality dimensions and consumer‐brand relationships of nostalgic and non‐nostalgic brands

S Youn, NA Dodoo - Journal of Consumer Behaviour, 2021 - Wiley Online Library
Integrating the theories of nostalgia, brand personality, and consumer‐brand relationships,
this research examined the power of nostalgia in explaining brand personality dimensions …