After-sales attributes in E-commerce: A systematic literature review and future research agenda
RM Ferraz, CP Da Veiga, CRP da Veiga… - Journal of theoretical …, 2023 - mdpi.com
In recent years, e-commerce has assumed a more strategic and relevant role with regard to
the good performance of the global retail industry. The facilities and conveniences provided …
the good performance of the global retail industry. The facilities and conveniences provided …
Be a good speaker in livestream shopping: A speech act theory perspective
A Chen, Y Zhang, Y Liu, Y Lu - Electronic Commerce Research and …, 2023 - Elsevier
In livestreaming, the streamers (online sellers) are the core actors who promote deals
through their speech. Thus far, how the speech of streamers determines customers' …
through their speech. Thus far, how the speech of streamers determines customers' …
[HTML][HTML] Building trust in cybernetic payment network: Insights from an emerging economy
This study investigates customers' trust and behavioural intentions regarding the use of
cybernetic payment network services in an emerging country, focusing on perceived quality …
cybernetic payment network services in an emerging country, focusing on perceived quality …
Behavioural intention of consumers to use app-based shopping on green tech products in an emerging economy
Purpose The purpose of this research article is to explore the behavioural intention of
consumers to use app-based shopping for green-tech products in the emerging economy of …
consumers to use app-based shopping for green-tech products in the emerging economy of …
Determining the intention to use app-based medicine service in an emerging economy
The study investigates the customers' intention to use app-based medicine services in an
emerging economy. This study explores the indirect effects of perceived usefulness …
emerging economy. This study explores the indirect effects of perceived usefulness …
Delivery service via electronic applications and its impact on customers satisfaction at retail stores in Amman City/Jordan
MS Al-Shaikh, IAA Khanfar - The Implementation of Smart Technologies for …, 2022 - Springer
The aim of this study is to understand the impact of the delivery service through E
applications and its impact on customers satisfaction during the Covid-19 pandemic at retail …
applications and its impact on customers satisfaction during the Covid-19 pandemic at retail …
Beliefs, flow and habit in continuance of over-the-top (OTT) platforms
AA Soren, S Chakraborty - International Journal of Retail & …, 2024 - emerald.com
Purpose The demand for over-the-top (OTT) video streaming services has grown manifold in
the last few years. With increasing competition in the OTT market, it is vitally important for …
the last few years. With increasing competition in the OTT market, it is vitally important for …
The impact of psychological capital, cognitive diversity and temporal ambidexterity on adaptive performance through innovative work behaviour among IT employees …
Purpose This study aims to examine how the Information Technology (IT) sector in India is
changing sporadically to be relevant to be able to meet the changing demands. Companies …
changing sporadically to be relevant to be able to meet the changing demands. Companies …
Revisiting antecedents to collaborative consumption in the context of dual role consumers
The purpose of this study is to examine the current factors that influence the attitudes and
intentions of experienced dual‐role consumers toward collaborative consumption (CC), an …
intentions of experienced dual‐role consumers toward collaborative consumption (CC), an …
Pengaruh Ewom dan Brand Image terhadap Purchase Intention Melalui Brand Trust pada Pengguna Jasa Pengiriman Barang di Kota Bekasi
H Dewi, S Aditya - Jurnal Pendidikan Dan …, 2022 - journal.universitaspahlawan.ac.id
Tujuan dasar dari penelitian ini adalah untuk menganalisis pengaruh electronic word of
mouth (eWOM) dan brand image terhadap purchase Intention sebagai mediator brand trust …
mouth (eWOM) dan brand image terhadap purchase Intention sebagai mediator brand trust …