After-sales attributes in E-commerce: A systematic literature review and future research agenda

RM Ferraz, CP Da Veiga, CRP da Veiga… - Journal of theoretical …, 2023 - mdpi.com
In recent years, e-commerce has assumed a more strategic and relevant role with regard to
the good performance of the global retail industry. The facilities and conveniences provided …

Be a good speaker in livestream shopping: A speech act theory perspective

A Chen, Y Zhang, Y Liu, Y Lu - Electronic Commerce Research and …, 2023 - Elsevier
In livestreaming, the streamers (online sellers) are the core actors who promote deals
through their speech. Thus far, how the speech of streamers determines customers' …

[HTML][HTML] Building trust in cybernetic payment network: Insights from an emerging economy

S Ahmed, R Ahmed, DM Ashrafi, E Ahmed… - Journal of Open …, 2024 - Elsevier
This study investigates customers' trust and behavioural intentions regarding the use of
cybernetic payment network services in an emerging country, focusing on perceived quality …

Behavioural intention of consumers to use app-based shopping on green tech products in an emerging economy

S Ahmed, DM Ashrafi, P Paraman, BK Dhar… - International Journal of …, 2023 - emerald.com
Purpose The purpose of this research article is to explore the behavioural intention of
consumers to use app-based shopping for green-tech products in the emerging economy of …

Determining the intention to use app-based medicine service in an emerging economy

S Ahmed, I Alqasmi, DM Ashrafi… - … Journal of Healthcare …, 2024 - Taylor & Francis
The study investigates the customers' intention to use app-based medicine services in an
emerging economy. This study explores the indirect effects of perceived usefulness …

Delivery service via electronic applications and its impact on customers satisfaction at retail stores in Amman City/Jordan

MS Al-Shaikh, IAA Khanfar - The Implementation of Smart Technologies for …, 2022 - Springer
The aim of this study is to understand the impact of the delivery service through E
applications and its impact on customers satisfaction during the Covid-19 pandemic at retail …

Beliefs, flow and habit in continuance of over-the-top (OTT) platforms

AA Soren, S Chakraborty - International Journal of Retail & …, 2024 - emerald.com
Purpose The demand for over-the-top (OTT) video streaming services has grown manifold in
the last few years. With increasing competition in the OTT market, it is vitally important for …

The impact of psychological capital, cognitive diversity and temporal ambidexterity on adaptive performance through innovative work behaviour among IT employees …

S Devassy, P Jindal - Global Knowledge, Memory and …, 2024 - emerald.com
Purpose This study aims to examine how the Information Technology (IT) sector in India is
changing sporadically to be relevant to be able to meet the changing demands. Companies …

Revisiting antecedents to collaborative consumption in the context of dual role consumers

A Małecka, M Mitręga, G Pfajfar - Journal of consumer …, 2024 - Wiley Online Library
The purpose of this study is to examine the current factors that influence the attitudes and
intentions of experienced dual‐role consumers toward collaborative consumption (CC), an …

Pengaruh Ewom dan Brand Image terhadap Purchase Intention Melalui Brand Trust pada Pengguna Jasa Pengiriman Barang di Kota Bekasi

H Dewi, S Aditya - Jurnal Pendidikan Dan …, 2022 - journal.universitaspahlawan.ac.id
Tujuan dasar dari penelitian ini adalah untuk menganalisis pengaruh electronic word of
mouth (eWOM) dan brand image terhadap purchase Intention sebagai mediator brand trust …