[HTML][HTML] CSR, financial and non-financial performance in the tourism sector: A systematic literature review and future research agenda
IA Alatawi, CG Ntim, A Zras, MH Elmagrhi - International Review of …, 2023 - Elsevier
This paper provides a comprehensive, international, multi-discipline and multi-methods
systematic literature review (SLR) of the existing corporate social responsibility (CSR) and …
systematic literature review (SLR) of the existing corporate social responsibility (CSR) and …
A review of experiments in tourism and hospitality
G Viglia, S Dolnicar - Annals of Tourism Research, 2020 - Elsevier
Well-designed and executed experiments prove cause-and-effect relationships. The ability
to draw causal conclusions is critical to knowledge development in any field of research. In …
to draw causal conclusions is critical to knowledge development in any field of research. In …
Is nothing like before? COVID-19–evoked changes to tourism destination social media communication
C Pachucki, R Grohs, U Scholl-Grissemann - Journal of Destination …, 2022 - Elsevier
The outbreak of COVID-19 has boosted the significance of social media for tourism
destinations. Therefore, this study investigates how and to what extent the pandemic has …
destinations. Therefore, this study investigates how and to what extent the pandemic has …
A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism
Online consumer reviews have been studied for various research problems in hospitality
and tourism. However, existing studies using review data tend to rely on a single data …
and tourism. However, existing studies using review data tend to rely on a single data …
Revealing customers' satisfaction and preferences through online review analysis: The case of Canary Islands hotels
Travelers can enjoy a wide range of choices with the assistance of online review websites
such as TripAdvisor. Online reviews provided by customers are an important portion of …
such as TripAdvisor. Online reviews provided by customers are an important portion of …
Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
The proliferation of fake and paid online reviews means that building and maintaining
consumer trust is a challenging task for websites hosting consumer-generated content. This …
consumer trust is a challenging task for websites hosting consumer-generated content. This …
The roles of social media in tourists' choices of travel components
Social media are acknowledged as an important information source that influences tourists'
travel choices. However, qualitative studies that take an inductive approach to identify the …
travel choices. However, qualitative studies that take an inductive approach to identify the …
Predicting the “helpfulness” of online consumer reviews
Online shopping is increasingly becoming people's first choice when shopping, as it is very
convenient to choose products based on their reviews. Even for moderately popular …
convenient to choose products based on their reviews. Even for moderately popular …
eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
R Ladhari, M Michaud - International Journal of Hospitality Management, 2015 - Elsevier
The objective of the study is to examine the effect of comments generated on Facebook on
the choice of a hotel. More specifically, it focuses on the study of the influence of comments …
the choice of a hotel. More specifically, it focuses on the study of the influence of comments …
Influencing green purchase intention through eco labels and user-generated content
The purpose of the study is to investigate how environmental concern, eco-labelling,
influencers and user-generated content affect Generation Z's green purchase intention. The …
influencers and user-generated content affect Generation Z's green purchase intention. The …