Patient satisfaction with healthcare services and the techniques used for its assessment: a systematic literature review and a bibliometric analysis

DC Ferreira, I Vieira, MI Pedro, P Caldas, M Varela - Healthcare, 2023 - mdpi.com
Patient satisfaction with healthcare provision services and the factors influencing it are be-
coming the main focus of many scientific studies. Assuring the quality of the provided …

Communication skills training for healthcare professionals working with people who have cancer

PM Moore, S Rivera, GA Bravo‐Soto… - Cochrane Database …, 2018 - cochranelibrary.com
Background This is the third update of a review that was originally published in the
Cochrane Library in 2002, Issue 2. People with cancer, their families and carers have a high …

Effect of communication skills training for residents and nurse practitioners on quality of communication with patients with serious illness: a randomized trial

JR Curtis, AL Back, DW Ford, L Downey, SE Shannon… - Jama, 2013 - jamanetwork.com
Importance Communication about end-of-life care is a core clinical skill. Simulation-based
training improves skill acquisition, but effects on patient-reported outcomes are unknown …

Continuing education meetings and workshops: effects on professional practice and healthcare outcomes

L Forsetlund, MA O'Brien, L Forsen… - Cochrane database …, 2021 - cochranelibrary.com
Background Educational meetings are used widely by health personnel to provide
continuing medical education and to promote implementation of innovations or translate …

[图书][B] Teaching and learning communication skills in medicine

S Kurtz, J Draper, J Silverman - 2017 - taylorfrancis.com
This book and its companion, Skills for Communicating with Patients, Second Edition,
provide a comprehensive approach to improving communication in medicine. Fully updated …

Effect of communication skills training program for oncologists based on patient preferences for communication when receiving bad news: a randomized controlled …

M Fujimori, Y Shirai, M Asai, K Kubota… - Journal of clinical …, 2014 - ascopubs.org
Purpose The aim of this study was to identify the effects of a communication skills training
(CST) program for oncologists, developed based on patient preferences regarding …

A systematic review of the associations between empathy measures and patient outcomes in cancer care

S Lelorain, A Brédart, S Dolbeault… - Psycho‐Oncology, 2012 - Wiley Online Library
Objective Despite a call for empathy in medical settings, little is known about the effects of
the empathy of health care professionals on patient outcomes. This review investigates the …

[HTML][HTML] Efficacy of communication skills training courses in oncology: a systematic review and meta-analysis

J Barth, P Lannen - Annals of oncology, 2011 - Elsevier
Objective Group training in communication skills [communication skills training (CST)] has
become partly mandatory for oncology staff. However, so far, a comprehensive meta …

Enhancing communication between oncologists and patients with a computer-based training program: a randomized trial

JA Tulsky, RM Arnold, SC Alexander… - Annals of internal …, 2011 - acpjournals.org
Background: Quality cancer care requires addressing patients' emotions, which oncologists
infrequently do. Multiday courses can teach oncologists skills to handle emotion; however …

The effect of training in communication skills on medical doctors' and nurses' self-efficacy: A randomized controlled trial

J Ammentorp, S Sabroe, PE Kofoed, J Mainz - Patient education and …, 2007 - Elsevier
OBJECTIVE: To investigate the effect of communication skills training on doctors' and
nurses' self-efficacy, to explore how training courses influence the initial experience of self …