An exemplary method may include collecting performance data of present operating
conditions of network components operating in an enterprise network, extracting ontological …

A system and method for real-time prediction of contact center customer satisfaction
including means and steps for capturing an interaction between a customer and a customer …

Virtual machine resources may be monitored for optimal allocation. One example method
may include generating a list of virtual machines operating in a network and surveying the …

At least one agent is deployed to one or more nodes of a network. At least one message is
received from the agent, and at least one configuration change is determined from the …

A network ontology can be determined for at least one node indicated for migration. The
network ontology can describe nodes with which the indicated node has a communication …

(57) ABSTRACT A system, method and a computer program product may be provided for
automatically creating and parameterizing a semantically-enriched diagnosis model for an …

US9679248B2 - Automated creation of semantically-enriched diagnosis models using time
series data of temperatures collected by a network of sensors - Google Patents …

(57) ABSTRACT A method and method for natural language generation employ a natural
language generation model which has been trained to assign an utterance label to a new …

Virtual machine resources may be monitored for optimal allocation. One example method
may include monitoring a virtual machine operating in a network to determine whether at …

Troubleshooting a technical problem on a user device using a network-based remediation
platform. Receiving problem statements relating to technical problems associated with a …