Noise at workplaces in the call center
B Smagowska - Archives of Acoustics, 2010 - acoustics.ippt.pan.pl
In the last years the number of new forms of workplaces, such as call centers, increases. It is
defined as a workstation where the basic tasks of a worker are carried out with the use of a …
defined as a workstation where the basic tasks of a worker are carried out with the use of a …
Survey of noise exposure and background noise in call centers using headphones
N Trompette, J Chatillon - Journal of occupational and …, 2012 - Taylor & Francis
Call centers represent one of the fastest growing industries. However, there are health and
safety hazards unique to this new industry. One of these potential hazards is hearing …
safety hazards unique to this new industry. One of these potential hazards is hearing …
Comparison of direct measurement methods for headset noise exposure in the workplace
The measurement of noise exposure from communication headsets poses a methodological
challenge. Although several standards describe methods for general noise measurements …
challenge. Although several standards describe methods for general noise measurements …
Noise parameters of headsets designed for communication platforms
E Kozlowski - International Journal of Environmental Research and …, 2022 - mdpi.com
Headsets are increasingly used in the working environment. In addition to being frequently
used by call-centre staff, they are also becoming more popular with remote workers and …
used by call-centre staff, they are also becoming more popular with remote workers and …
Demographic patterns of acoustic shock syndrome as seen in a large call centre
Call centers represent one of the fastest growing industries in East Africa. However, there
are health and safety hazards unique to this new industry. This field is underexplored for …
are health and safety hazards unique to this new industry. This field is underexplored for …
Avaliação da exposição de operadores de teleatendimento a ruído
EF Vergara, J Steffani, SNY Gerges… - Revista Brasileira de …, 2006 - SciELO Brasil
Existe um crescimento elevado da oferta de produtos e serviços das empresas de
teleatendimento. Porém, os operadores usuários de fones de ouvido mostram-se afetados …
teleatendimento. Porém, os operadores usuários de fones de ouvido mostram-se afetados …
EVALUATION OF NOISE EXPOSURE AND RISK OF HEARING IMPAIRMENT IN EMPLOYEES USING COMMUNICATION HEADSETS OR HEADPHONES/OCENA …
M Pawlaczyk-Luszczynska, K Zaborowski… - Medycyna Pracy, 2019 - go.gale.com
Background: The aim of the study was to assess the noise exposure and risk of noise-
induced hearing loss (NIHL) among users of communication headsets (CHs) or …
induced hearing loss (NIHL) among users of communication headsets (CHs) or …
Ocena hałasu na wybranych stanowiskach pracy call center metodą pomiarów stanowiskowych oraz techniką MIRE
B Smagowska, W Mikulski, J Radosz - Bezpieczeństwo Pracy: nauka i …, 2012 - infona.pl
W artykule przedstawiono ocenę narażenia na hałas na wybranych stanowiskach pracy
konsultantów telefonicznych, korzystających ze słuchawek nagłownych na jednym uchu. Do …
konsultantów telefonicznych, korzystających ze słuchawek nagłownych na jednym uchu. Do …
An indirect calculation method for estimating occupational sound exposure from communication headsets
F Nassrallah, NN Ellaham, C Giguère… - The journal of the …, 2019 - pubs.aip.org
Measurement of noise exposure from communication headsets is challenging due to the
need for specialized equipment, methods, and training. Canadian standard Z107. 56-13 …
need for specialized equipment, methods, and training. Canadian standard Z107. 56-13 …
Evaluation of noise exposure and hearing threshold levels among call centre operators
M Pawlaczyk-Łuszczyńska… - Archives of …, 2019 - acoustics.ippt.gov.pl
Questionnaire inquiry aimed at collecting personal data, the information on communication
headset usage habits, self-assessment of hearing ability and identification of risk factors for …
headset usage habits, self-assessment of hearing ability and identification of risk factors for …