Between agency and uncertainty–Young women and men constructing citizenship through stories of sexual harassment

P Honkatukia, M Peltola, T Aho… - Journal of Social …, 2023 - Wiley Online Library
In this article, we examine young people's narratives on sexual harassment on how it is
endured, objected, observed, and negotiated in diverse everyday life environments. The …

[HTML][HTML] Commuter-to-Commuter interaction's impact on travel satisfaction and wellbeing for commuters with disabilities

E Mogaji, O Ugboma, T Farinloye, NP Nguyen… - … Research Part D …, 2024 - Elsevier
This study investigates the influence of fellow passenger interactions on travel satisfaction
and wellbeing among commuters with disabilities (CWD) in a developing country …

“Saying Nothing Is Saying Something”: Affective Encounters with the Muslim Other in Amsterdam Public Transport

R Shaker - Annals of the American Association of Geographers, 2021 - Taylor & Francis
Taking the Muslim other into consideration, this article investigates Muslims' everyday
encounters within the (im) mobile spaces of public transport that entangle bodies with …

Missed connections? Everyday mobility experiences and the sociability of public transport in Amsterdam during COVID-19

M Kokkola, A Nikolaeva… - Social & Cultural …, 2023 - Taylor & Francis
Various measures to mitigate the spread of COVID-19 have altered mobility flows worldwide
and caused people to adopt new ways of being and moving in public space. These changes …

[PDF][PDF] Nuoruus korona-ajan kaupungissa

S Laine, E Kauppinen, K Malm… - Tutkimus nuorten vapaa …, 2023 - helda.helsinki.fi
Kaupunki rakennetaan muistuttamaan tietoista mieltä, verkkoa, joka kykenee laskemaan,
hallinnoimaan ja tuottamaan. Raunioissa puolestaan piilee kaupungin tiedostamaton, sen …

Embodied Othering Encounters with Muslim(‐Looking) Passengers: Riding across Amsterdam, Tallinn, Leipzig, and Turku1

R Shaker, A Jungmann, P Zimmermann… - Sociological …, 2022 - Wiley Online Library
Often framed in the public discourse as Europe's ultimate Other, Muslims have been heftily
debated and vastly problematized as violent, unfaithful suspect citizens, unwanted …

[PDF][PDF] Miten kaupungista tulee oma?: Kaupunkipääoma ja nuorten eriytyneet suhteet kaupunkitilaan

TR Tolonen, SAJ Aapola-Kari… - …, 2018 - researchportal.helsinki.fi
Analysoimme artikkelissamme nuorten suhdetta kaupunkitilaan: heidän erilaisille tiloille
antamiaan merkityksiä sekä kaupunkitilojen käyttöä ja niiden sosiaalisia ja materiaalisia …

Customer-to-customer interactions in service

K Heinonen, R Nicholls - The Palgrave Handbook of Service Management, 2022 - Springer
Customers are constantly interacting with different actors and resources in the marketplace.
This chapter explores how customers can be influenced by other customers present in the …

Walking as urban communication: affordances and agency in public space in a semi-lockdown city

A Niitamo - Cities & Health, 2023 - Taylor & Francis
While unlimited pedestrian mobility is usually considered a key characteristic of open
democracies and healthy urban communication, a global pandemic has re-organised how …

The future of research on customer-to-customer interaction (CCI)

R Nicholls - A Research Agenda for Service Marketing, 2024 - elgaronline.com
Customer-to-customer interaction (CCI) is a term that potentially refers to a vast range of
phenomena and it has been used in diverse ways by different authors (Nicholls, 2020) …