The ability of personas: An empirical evaluation of altering incorrect preconceptions about users

J Salminen, SG Jung, S Chowdhury… - International Journal of …, 2021 - Elsevier
False preconceptions about users can result in poor design, product development, and
marketing decisions, so rectifying these preconceptions is essential for organizations. This …

[PDF][PDF] Neither An Axe Nor A Tree: The Applied Ethnographer's Role In Future Thinking Inside The Modern Corporation

S Ladner - samladner.com
The world needs social scientists to help envision a better future but applied social scientists
working in companies today will attest that it is an immense struggle to push companies to …