A systematic review of the ambivalent sexism literature: Hostile sexism protects men's power; benevolent sexism guards traditional gender roles.

O Bareket, ST Fiske - Psychological bulletin, 2023 - psycnet.apa.org
According to ambivalent sexism theory (Glick & Fiske, 1996), the coexistence of gendered
power differences and mutual interdependence creates two apparently opposing but …

Leadership in applied psychology: Three waves of theory and research.

RG Lord, DV Day, SJ Zaccaro, BJ Avolio… - Journal of applied …, 2017 - psycnet.apa.org
Although in the early years of the Journal leadership research was rare and focused
primarily on traits differentiating leaders from nonleaders, subsequent to World War II the …

What motivates users' viewing and purchasing behavior motivations in live streaming: a stream-streamer-viewer perspective

S Zheng, J Chen, J Liao, HL Hu - Journal of Retailing and Consumer …, 2023 - Elsevier
Live streaming has offered new opportunities for retailers to increase their sales, hence its
reception of continuous scholarly attention. However, understanding the antecedents of …

Way to success: understanding top streamer's popularity and influence from the perspective of source characteristics

Y Guo, K Zhang, C Wang - Journal of Retailing and Consumer Services, 2022 - Elsevier
Live streaming opens a new way for selling products, in which the streamer plays a leading
role. Whereas e-commerce live streaming has become ever-increasingly prevalent, how to …

To err is human (-oid): how do consumers react to robot service failure and recovery?

S Choi, AS Mattila, LE Bolton - Journal of Service Research, 2021 - journals.sagepub.com
Robots are the next wave in service technology; however, this advanced technology is not
perfect. This research examines how social perceptions regarding the warmth and …

Gender stereotypes have changed: A cross-temporal meta-analysis of US public opinion polls from 1946 to 2018.

AH Eagly, C Nater, DI Miller, M Kaufmann… - American …, 2020 - psycnet.apa.org
This meta-analysis integrated 16 nationally representative US public opinion polls on
gender stereotypes (N= 30,093 adults), extending from 1946 to 2018, a span of seven …

Friendly or competent? The effects of perception of robot appearance and service context on usage intention

XS Liu, XS Yi, LC Wan - Annals of Tourism Research, 2022 - Elsevier
This study examines the influence of the perception of robot appearance and service context
on customers'/tourists' intention to use robots. Four studies confirm a congruity effect …

Brave new world: service robots in the frontline

J Wirtz, PG Patterson, WH Kunz, T Gruber… - Journal of Service …, 2018 - emerald.com
Purpose The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …

[HTML][HTML] The multiple dimensions of gender stereotypes: A current look at men's and women's characterizations of others and themselves

T Hentschel, ME Heilman, CV Peus - Frontiers in psychology, 2019 - frontiersin.org
We used a multi-dimensional framework to assess current stereotypes of men and women.
Specifically, we sought to determine (1) how men and women are characterized by male …

Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants

Q Hu, Y Lu, Z Pan, Y Gong, Z Yang - International Journal of Information …, 2021 - Elsevier
In the era of the Internet of Things (IoT), emerging artificial intelligence (AI) technologies
provide various artificial autonomy features that allow intelligent personal assistants (IPAs) …