Challenges and Opportunities for the Design of Smart Speakers

T Long, LB Chilton - arXiv preprint arXiv:2306.05741, 2023 - arxiv.org
Advances in voice technology and voice user interfaces (VUIs)--such as Alexa, Siri, and
Google Home--have opened up the potential for many new types of interaction. However …

“Garbage In, Garbage Out”: Mitigating Human Biases in Data Entry by Means of Artificial Intelligence

S Eckhardt, M Knaeble, A Bucher, D Staehelin… - IFIP Conference on …, 2023 - Springer
Current HCI research often focuses on mitigating algorithmic biases. While such algorithmic
fairness during model training is worthwhile, we see fit to mitigate human cognitive biases …

Supporting Interpersonal Emotion Regulation of Call Center Workers via Customer Voice Modulation

D Lee, K Nam, U Lee - Extended Abstracts of the CHI Conference on …, 2024 - dl.acm.org
Call center workers suffer from the aggressive voices of customers. In this study, we explore
the possibility of proactive voice modulation or style transfer, in which a customer's voice can …

[PDF][PDF] AI and Design Opportunities for Smart Speakers

T Long, L Chilton - 2023 - ai4athome.github.io
Advances in voice technology and voice user interfaces (VUIs)—such as Alexa, Siri, and
Google Home—have opened up the potential for many new types of interaction. However …

A Multimodal Activation Detection Model for Wake-Free Robots

H Zhang, J Wang, S Yang, Y Sun - Asia-Pacific Web (APWeb) and Web …, 2022 - Springer
During an interaction with a robot, the first thing we usually do is wake up the robot using a
wake word. For example:'XiaoduXiaodu'and 'Hey, Siri', these wake words undoubtedly …